Error code 0x80070520 when signing into Store and/or XBox Live games


  1. Posts : 288
    Windows 10 Pro 21H2 Build 19044.1586
       #1

    Error code 0x80070520 when signing into Store and/or XBox Live games


    Following various problems with Microsoft Solitaire Collection and Microsoft Ultimate Word Games I performed a clean install of Windows 10 Pro X64.

    For a while everything worked well and then I started getting error code 0x80070520 when trying to sign into the store or the games.

    So I performed another clean install but the problems persist.

    I can sign into my Microsoft account, Outlook, Xbox.com, and live.xbox.com from my browser, and I can sign in from an Xbox with that account.

    But it seems that the interface from Windows 10 has problems.
      My Computer


  2. Posts : 4,546
    Windows 11 Pro 64-bit
       #2

    Have you deleted all partitions when clean installing Windows 10?

    Where have you obtain the Windows Setup DVD?
      My Computer


  3. Posts : 288
    Windows 10 Pro 21H2 Build 19044.1586
    Thread Starter
       #3

    FreeBooter said:
    Have you deleted all partitions when clean installing Windows 10?

    Where have you obtain the Windows Setup DVD?
    Yes.

    Created install media from the system that I had upgraded from 8.1.
      My Computer


  4. Posts : 4,546
    Windows 11 Pro 64-bit
       #4

    But where did you get the Windows 10 ISO image is from Microsoft website?
      My Computer


  5. Posts : 288
    Windows 10 Pro 21H2 Build 19044.1586
    Thread Starter
       #5

    Not so much solved as bypassed I guess.
    Did a clean install made sure everything worked as it should, or as I expected.
    Then set about installing my various apps, creating a restore point manually before each installation and then checking that everything worked as it had done before each install.
    So far the problem has not recurred, but I still have no idea what it was.

    The wonder of Windows.
      My Computer


  6. Posts : 4,546
    Windows 11 Pro 64-bit
       #6

    We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
      My Computer


 

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