missing information in the details pane

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  1. Posts : 5
    windows 10
       #1

    missing information in the details pane


    As the title says, all of a sudden i have missing file info in the details pane, i have a lot of digital media and usually when i click on it it shows me every from its name to audio type, date modified etc..all of a sudden it no longer shows me what audio, chapters or subtitles etc..from the screenshot below a lot of info that used to be there now isnt....any help would be appreciated

    missing information in the details pane-untitled-2.jpg
      My Computer

  2. FreeBooter's Avatar
    Posts : 4,028
    Windows 10 Pro 64-bit
       #2
      My Computer


  3. Posts : 5
    windows 10
    Thread Starter
       #3

    thanks but i've already tried that and it still doesn't bring my audio track info back
      My Computer

  4. FreeBooter's Avatar
    Posts : 4,028
    Windows 10 Pro 64-bit
       #4

    I would like you to check the system integrity of your Windows OS installation.



    • Please type cmd.exe into Start Menu search box.
    • Please right click cmd.exe and select "Run as administrator".
    • Please type the following command and press the <Enter> key: sfc /scannow (Please note that there is a space between 'sfc" and "/scannow".)
    • It should take about 20 minutes to run, if there are no serious errors.
    • If the System File Checker reports that some errors were fixed, but some remain; please reboot your computer and run the System File Checker from an Administrator Command Prompt, again.
    • If the System File Checker again reports that some errors were fixed, but some remain, please reboot your computer and run it a third time.
    • If "Resource Integrity Violations" (errors) are reported that could not be corrected, or were not corrected after a third SFC run, then please navigate to the folder: C:\Windows\Logs\CBS and copy the file "cbs.log" to your desktop immediately. I am asking you do that because that file is dynamic, so I want to be able to examine a copy that is unchanged from the time that the System File Checker was run.
    • If there are errors that couldn't be corrected, let me know and I will provide you with instructions as to how to upload the file.
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  5. FreeBooter's Avatar
    Posts : 4,028
    Windows 10 Pro 64-bit
       #5

    I also don't get audio track info, i think this is default or maybe with some media codecs Windows cannot show some of the details.


      My Computer


  6. Posts : 5
    windows 10
    Thread Starter
       #6

    ive fixed it, i completey uninstalled all my codecs, restarted the pc, re installed codecs, restarted it again and its working, screenshot below is the same file as before now with all the info..thanks anyway and hope this helps anyone with a similar issue
    missing information in the details pane-untitled-2.jpg
      My Computer

  7. Try3's Avatar
    Posts : 7,727
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #7

    [Our posts crossed paths. I can now see your post reporting that the fault has been fixed.]

    Have your files also lost their file association i.e. do they still open with the application that you previously used?

    Loss of file association is merely one fault that can cause loss of specific info from the Details pane.

    missing information in the details pane-details-shown-unassociated-file.png

    Details displayed for an unassociated file

    Denis
      My Computer


  8. Posts : 5
    windows 10
    Thread Starter
       #8

    no the file association was fine they still worked ok, seems it was just the codecs..
      My Computer

  9. Try3's Avatar
    Posts : 7,727
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #9

    OK. By the way, if you ever do decide to customise what is shown in the Details pane, you can use this procedure

    Customize Preview Details in Details Pane of File Explorer - TenForums

    Denis
      My Computer


  10. Posts : 5
    windows 10
    Thread Starter
       #10

    already tried that and it didn't work..i only really had this issues since windows updated last week..glad its sorted now though
      My Computer


 
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