Windows 10: Cannot remove a folder

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  1.    28 Jan 2018 #1

    Cannot remove a folder


    Hello,
    Recently I had some remote assistance to my computer, after all finished, I found in the program files directory a folder named "CMAK". I am trying to remove it but nothing works, not even in command prompt as admin.
    Each time I touch it, in the task manager processes list there is a 'com serogate' opened.
    How to get rid of this folder ?
    Answers will be appreciated.
    Thanks
    Motim
      My ComputerSystem Spec

  2. Wiley Coyote's Avatar
    Posts : 848
    Windows 10 Home x64 Version 1803 (OS Build 17134.285)
       28 Jan 2018 #2

    Beware, this thing is dangerous if you don't pay attention, but it should solve your problem. One of the members here gave it to me and it's worked .Copy the text into a .bat file, edit to remove a folder (rd) or file (del)

    : Drag-drop the undeletable folder onto the icon of this batch script
    : (make sure itís the right folder!). Remove the batch file when done.
    :
    :
    Rem rd /s /q \\?\%1
    :
    :
    : Drag-drop the undeletable file onto the icon of this batch script
    : (make sure itís the right file!). Remove the batch file when done.
    :
    :
    Rem del /s /q \\?\%1


    USE AT YOUR OWN RISK!
      My ComputersSystem Spec

  3.    28 Jan 2018 #3

    Motim said: View Post
    Hello,
    Recently I had some remote assistance to my computer, after all finished, I found in the program files directory a folder named "CMAK". I am trying to remove it but nothing works, not even in command prompt as admin.
    Each time I touch it, in the task manager processes list there is a 'com serogate' opened.
    How to get rid of this folder ?
    Answers will be appreciated.
    Thanks
    Motim
    Well, I'd be VERY careful about deleting it. You say you recently had some remote assistance, and this file/folder belongs to :
    "The cmak.exe is a Microsoft Connection Manager Administration Kit.

    This file is part of Microsoft(R) Connection Manager. Cmak.exe is developed by Microsoft Corporation. Itís a system and hidden file. Cmak.exe is usually located in the %WINDOWS% sub-folder and its usual size is 501,248 bytes."

    If you are bound and determined to get rid of it you can try Unlocker :

    Download Unlocker - MajorGeeks

    Is it causing any trouble or just sitting there? If its benign I'd just leave it myself.
      My ComputerSystem Spec

  4. AndreTen's Avatar
    Posts : 14,132
    Windows 10 (Pro and Insider Pro)
       28 Jan 2018 #4

    Besides the comments above, you can disable this feature from Add / remove programs and features for Windows (in Control panel). Also disable remote assistance (temporary, if you gonna need it again) and you should be able to delete folder in normal way, otherwise it will reappear.

    Click image for larger version. 

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      My ComputerSystem Spec

  5.    28 Jan 2018 #5

    Cannot remove a folder


    indianacarnie said: View Post
    This file is part of Microsoft(R) Connection Manager. Cmak.exe is developed by Microsoft Corporation. Itís a system and hidden file. Cmak.exe is usually located in the %WINDOWS% sub-folder and its usual size is 501,248 bytes."
    Hello,
    Thanks for the answers.
    The file size is not as in the answer. Name of file is "CMBINS.exe" and it is located with some other files in a CMAK folder, in the program files tree. I tried the command prompt, the power-shell, and three different programs including the Unlocker - nothing worked, it refuses to be deleted.
    Any other options ?
    Thanks again
    Motim
      My ComputerSystem Spec

  6.    28 Jan 2018 #6

    Burn Linux Mint iso on a CD and boot the PC from that. Deleting the file is then easy.
      My ComputerSystem Spec

  7.    28 Jan 2018 #7

    Motim said: View Post
    Hello,
    Thanks for the answers.
    The file size is not as in the answer. Name of file is "CMBINS.exe" and it is located with some other files in a CMAK folder, in the program files tree. I tried the command prompt, the power-shell, and three different programs including the Unlocker - nothing worked, it refuses to be deleted.
    Any other options ?
    Thanks again
    Motim
    Actually everything I've found about this CMAK and CMBINS you refer to say it is part of Microsoft's systems. "The cmbins.exe is a Win32 Cabinet Self-Extractor. " You said something earlier about getting some remote assistance, what was it for if you don't mind me asking? Was the issue resolved? Was your registry involved in any way? I ask because both files/folders you mention pertain to registry/remote assistance. Are you getting errors that mention them? If so, have you been here? Its Microsoft's Fixit for the errors:

    http://www.microsoftfixit.us/cmbins-exe/

    Again, is this causing problems? If not I would just leave it be. Another question, just curious, do you have your hidden files/folders visible?
      My ComputerSystem Spec

  8.    28 Jan 2018 #8

    Motim said: View Post
    Hello,
    Thanks for the answers.
    The file size is not as in the answer. Name of file is "CMBINS.exe" and it is located with some other files in a CMAK folder, in the program files tree. I tried the command prompt, the power-shell, and three different programs including the Unlocker - nothing worked, it refuses to be deleted.
    Any other options ?
    Thanks again
    Motim
    Actually everything I've found about this CMAK and CMBINS you refer to say it is part of Microsoft's systems. "The cmbins.exe is a Win32 Cabinet Self-Extractor. " You said something earlier about getting some remote assistance, what was it for if you don't mind me asking? Was the issue resolved? Was your registry involved in any way? I ask because both files/folders you mention pertain to registry/remote assistance. Are you getting errors that mention them? If so, have you been here? Its Microsoft's Fixit for the errors:

    http://www.microsoftfixit.us/cmbins-exe/

    Again, is this causing problems? If not I would just leave it be. Another question, just curious, do you have your hidden files/folders visible?
      My ComputerSystem Spec

  9. f14tomcat's Avatar
    Posts : 36,189
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       28 Jan 2018 #9

    AndreTen said: View Post
    Besides the comments above, you can disable this feature from Add / remove programs and features for Windows (in Control panel). Also disable remote assistance (temporary, if you gonna need it again) and you should be able to delete folder in normal way, otherwise it will reappear.

    Click image for larger version. 

Name:	image.png 
Views:	52 
Size:	7.1 KB 
ID:	174547
    This really does look like the better solution. Safer. If you uncheck it and apply, it will remove the components, and probably the folder. I wouldn't try to force-feed it.
      My ComputersSystem Spec

  10.    29 Jan 2018 #10

    Cannot remove folder


    indianacarnie said: View Post
    Again, is this causing problems? If not I would just leave it be. Another question, just curious, do you have your hidden files/folders visible?
    Hello,
    Thanks for the answers.
    Here is the story.
    My win 10 system is old. Several times I tried to upgrade the system (posted questions on this forum about upgrade), but it did not work. So several months ago asked a computer tech. to try remotely assist upgrading. He told me to download some program and install it, I saw everything what he was doing, upgrade was downloaded but it did not work, old motherboard, no drivers to update.
    From time to time microsoft starts pushing the upgrade to my computer but it does not work.
    So the CMAK and some other folder are remains from that remote assistance.
    Now I have in mind to buy a new modern computer with the latest system installed, and install all my programs.
    All folders and files were set to be visible.
    I do not get any errors, only this annoying from microsoft trying to upgrade.
    And "Com.surrogate" several times a day, or when I touch this CMAK folder, so I click the 'end task'
    So this is, in short, the story.
    Thanks
    Motim
      My ComputerSystem Spec


 
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