Windows 10: 3 hour win update and now im confused


  1. Posts : 2
    windows 10 Home
       4 Weeks Ago #1

    3 hour win update and now im confused


    Hi,
    Windows did a long update in the last week and since then I'm totally lost as to what is happening.

    After the update when I logged in Edge opened, I had a little time in Edge then shut it down and open my default browser Chrome.

    now there seems to be two version of chrome opening up??
    I was asked to log into chrome and that was unusual

    a logo appears on my tray that is like a blue doughnut and says something about Tabs

    Just now I was looking for a something in history and noticed a day was missing I looked down and the blue looking doughnut was on my tray, I closed it down and clicked chrome to open
    Once in chrome, I went to history but it remains blank... Hmm i just went back to the history tab and yes its here now (about 10 mins had passed)


    What is going on???

    sorry for the scattered info but its how it is happening

    any clues guys?
      My ComputerSystem Spec


  2. Posts : 2
    windows 10 Home
    Thread Starter
       3 Weeks Ago #2

    Chromium


    Seems the other browser opening is Chromium

    I have no recall of ever downloading nor installing it.

    Im running AdwCleaner
      My ComputerSystem Spec

  3.    3 Weeks Ago #3

    Hi @AuRosie,

    Lets check for malware infections on your computer please follow below instructions. Do not scan your computer more than one antivirus program at time.


    Malwarebytes' scanner
    If this program is already installed: Skip the installation and run only the scan!
    Download and install: Please download Malwarebytes' scanner to your desktop.

    • Double-click mb3-setup-consumer-3.x.x.xxxx and follow the prompts to install the program.
    • Click Finish.
    • On the Dashboard, click the 'Check for Updates' button.
    • After the update completes, click the 'Scan Now' button.
    • A Threat Scan will begin. Please allow it to progress through the scanning process.
    • When the scan is complete, if there have been detections, click Quarantines Selected button to allow the program to clean what was detected.
    • In most cases, a restart will be required.
    • Wait for the prompt to restart the computer to appear, then click on Yes.


    How to get logs: (Export log to save as txt)

    • After the restart once you are back at your desktop, open Malwarebytes once more.
    • Click on the Reports tab > Scan Report. (if you have done more than one scan in the past, select the most recent that shows the Date and time of the scan just performed. Press View Report button.
    • Click 'Export'.
    • Click 'Text file (*.txt)'
    • In the Save File dialog box which appears, click on Desktop.
    • In the File name: box type a name for your scan log.
    • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
    • Click Ok
    • Find the log on your Desktop and Attach that saved log to your next reply.


    (Copy to clipboard for pasting into forum replies or tickets)



    Download the right Windows bit version (32-bit or 64-bit) of RogueKiller

    • Quit all running programs
    • Once done, move the executable file to your Desktop, right-click on it and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
    • If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe
    • Click on the Start Scan button in the right panel, which will bring you to another tab, and click on it again (this time it'll be in the bottom right corner)
    • Wait for the scan to complete
    • On completion, the results will be displayed. Click on the Open Report button in the bottom left corner, followed by the Open TXT button (also in the bottom left corner)
    • This will open the report in Notepad. Copy/paste its content in your next reply





    I would like you to check the system integrity of your Windows OS installation.



    • Please type cmd.exe into Start Menu search box.
    • Please right click cmd.exe and select "Run as administrator".
    • Please type the following command and press the <Enter> key: sfc /scannow (Please note that there is a space between 'sfc" and "/scannow".)
    • It should take about 20 minutes to run, if there are no serious errors.
    • If the System File Checker reports that some errors were fixed, but some remain; please reboot your computer and run the System File Checker from an Administrator Command Prompt, again.
    • If the System File Checker again reports that some errors were fixed, but some remain, please reboot your computer and run it a third time.
    • If "Resource Integrity Violations" (errors) are reported that could not be corrected, or were not corrected after a third SFC run, then please navigate to the folder: C:\Windows\Logs\CBS and copy the file "cbs.log" to your desktop immediately. I am asking you do that because that file is dynamic, so I want to be able to examine a copy that is unchanged from the time that the System File Checker was run.
    • If there are errors that couldn't be corrected, let me know and I will provide you with instructions as to how to upload the file.
      My ComputerSystem Spec


 

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