ModernUI becomes unresponsive


  1. Posts : 384
    Windows 10 Home x64
       #1

    ModernUI becomes unresponsive


    Gaming PC, usual response after gaming for 1 hour or more.

    Can't click on Start tile, no apps will launch (Mail, Edge, etc.) can double-click program icons to run Windows applications.

    Usually fix by CTRL/ALT/DEL, log out then restart.

    Win10 16299.192
    GeForce 390.65

    Dxdiag on pastebin.

    Looks like it's the SB X-Fi (EOL) what do the WER mean?
    Last edited by winactive; 25 Jan 2018 at 04:35.
      My Computers


  2. Posts : 27,663
    Windows 10 Pro x64 Version 21H1
       #2

    Hi winactive.

    If you wouldn't mind checking your update history, Start > Settings > Update and security > View Installed Update History

    Are any updates failing?

    By the way what version build are you on. (Windows + R, type winver, enter)


    Ken
      My Computer


  3. Posts : 384
    Windows 10 Home x64
    Thread Starter
       #3

    Caledon Ken said:
    Hi winactive.

    If you wouldn't mind checking your update history, Start > Settings > Update and security > View Installed Update History

    Are any updates failing?

    By the way what version build are you on. (Windows + R, type winver, enter)


    Ken
    Thanks for responding, Ken.

    I think only 16299.98 failed as I did a fresh ISO install of v1709 (16299.15) then applied KB4056892 (16299.192 2018-01 Cumulative) manually pretty much as it was released for Meltdown.

    Nothing is listed as having failed in the list of installed updates.

    I've Googled the 'RADAR' WER and they are for memory leaks.

    It occurred to me that I installed the Nvidia HD Audio Driver for some reason with v390.65 and I don't normally. I've just uninstalled it and am seeing if that solves or improves anything.

    Will post back.
      My Computers


  4. Posts : 384
    Windows 10 Home x64
    Thread Starter
       #4

    I've removed the SB X-Fi and reverted back to the on-board Realtek HD (ALC882). I uninstalled the Nvidia HD Audio as well.

    No problems as yet.
      My Computers


 

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