Unexplained reboot nothing in event log Solved

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  1. banger's Avatar
    Posts : 398
    Windows 10 Pro x86 and x64 dual boot
       24 Jan 2018 #1

    Unexplained reboot nothing in event log


    Wondering if this is a hardware problem or something else (see specs). Machine is on 24/7 and since updating the graphics driver to the latest version from Nvidia as it contains Spectre mitigations I have experienced 1 black screen which lasted for 2 seconds.

    The other night I left my machine at the login screen and came back to it the next morning and it was at the login screen still but must have rebooted as it took a few seconds to login and startup programs had to run again as if I was logging in after a reboot.

    Nothing in the even log apart from an event log uptime of 5 hours at midday. Any ideas as to what could have caused the reboot as usually when there is a power blip I get a kernel power event in the event log?
      My ComputerSystem Spec

  2.    25 Jan 2018 #2

    Hello,

    Black screens or random flashes are completely fine when updating or reinstalling your graphics driver.


    banger said: View Post
    but must have rebooted as it took a few seconds to login and startup programs had to run again as if I was logging in after a reboot.
    Are you sure there was a reboot? I mean, your machine might activate power saving mode and shut all the programs down.

    Also, unless it happens very often and it bugs you, I don't see any big deal happening here EVEN if there actually was a reboot so yeah you shouldn't be worried.
      My ComputerSystem Spec


  3. Posts : 184
    Windows 10 (2), Win 8.1 (1), Win 7 (1)
       25 Jan 2018 #3

    Check the Reliability History ("Control Panel" > "Security and Maintenance" > "Maintenance" > "View reliability history") or
    ("Start" > "Run" and type "perfmon /rel" then click "OK" or press {Enter}). You will see a number of "Critical" errors. Click on the "View technical details" of one of these errors and it should show the error details. For some reason, crashes may not be showing on the Event Logs anymore, but do show on the Reliability History.

    JohnD
      My ComputerSystem Spec

  4.    25 Jan 2018 #4

    After (re)installing most drivers it's normal to reboot the system so driver can take effect. I always reboot even when it doesn't explicitly says so.
      My ComputersSystem Spec

  5. Polo6RGTI's Avatar
    Posts : 458
    Windows 10 Pro WS x64 17134.407
       25 Jan 2018 #5

    You can use this command to see the time when your computer booted/rebooted.

    Code:
    systeminfo | find "Boot Time"
      My ComputersSystem Spec

  6. banger's Avatar
    Posts : 398
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       25 Jan 2018 #6

    Polo6RGTI said: View Post
    You can use this command to see the time when your computer booted/rebooted.

    Code:
    systeminfo | find "Boot Time"
    Thanks for that it shows 23/01/18 07:00:50 so I was right it reboot going to check reliability history now.

    Edit from RH: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8010a60a370, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\012318-17062-01.dmp. Report Id: 041d5c32-2867-4ec0-98da-9ef5c9aedf65.
      My ComputerSystem Spec


  7. Posts : 184
    Windows 10 (2), Win 8.1 (1), Win 7 (1)
       25 Jan 2018 #7

    This is the definition of that error:

    "Bug Check 0x113: VIDEO_DXGKRNL_FATAL_ERROR"

    The VIDEO_DXGKRNL_FATAL_ERROR bug check has a value of 0x00000113. This indicates that the Microsoft DirectX graphics kernel subsystem has detected a violation.

    So it appears that it may be a graphics driver related issue. You said you updated your graphics driver recently. You might want to back off to the previous version. There have been a number of issues with the updates being put out to fix the Meltdown/Spectre problems. HP and Dell have pulled BIOS updates due to the problems they have caused. It might be best to wait until the smoke clears before doing these updates.

    JohnD
      My ComputerSystem Spec

  8. banger's Avatar
    Posts : 398
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       25 Jan 2018 #8

    Thanks John will roll the graphics driver back.
      My ComputerSystem Spec

  9. banger's Avatar
    Posts : 398
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       31 Jan 2018 #9

    No more reboots so can say this is solved. Interesting when in Device Manager and clicking roll back on properties I was presented with a survey which I clicked "More reliable" then rolled back. Haven't seen this survey before.
      My ComputerSystem Spec

  10. banger's Avatar
    Posts : 398
    Windows 10 Pro x86 and x64 dual boot
    Thread Starter
       28 Apr 2018 #10

    This happening again so trying latest Nvidia drivers. Drivers dont work with pre-release 1803 and I suspect the Nvidia driver is at fault as 1803 comes with new display driver.
    Last edited by banger; 28 Apr 2018 at 18:53. Reason: Detail
      My ComputerSystem Spec


 
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