Computer restarting without warning/blue screen.

  1.    24 Jan 2018 #1

    Computer restarting without warning/blue screen.


    Hello,

    I recently upgraded to windows 10 from 7 and today I've started experiencing random computer restarts without any blue screen. I've checked temps and ran malware bytes to make sure it was nothing malicious but both were fine.


    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffcc0ee62553e8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    BUGCHECK_STR: 0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    STACK_TEXT:
    ffffb504`2db795b0 fffff802`efad1b35 : ffffcc0e`e62ce700 ffffcc0e`e62553c0 ffffcc0e`e2eca260 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x7b
    ffffb504`2db79ae0 fffff802`ef921fe8 : ffffcc0e`e62553c0 00000000`00001000 fffff801`00000000 ffffcc0e`e2e6a180 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
    ffffb504`2db79b10 fffff802`ef922b0b : fffff802`ef9f3e20 fffff802`ef9f3e20 ffffcc0e`e2eca260 fffff801`024771e0 : nt!WheapProcessWorkQueueItem+0x48
    ffffb504`2db79b50 fffff802`ef6bd145 : ffffcc0e`e2eca260 ffffcc0e`e62ce700 ffffcc0e`00000000 ffffcc0e`00001000 : nt!WheapWorkQueueWorkerRoutine+0x2b
    ffffb504`2db79b80 fffff802`ef7b3807 : ffffcc0e`e62ce700 00000000`00000080 ffffcc0e`e2e4b2c0 ffffcc0e`e62ce700 : nt!ExpWorkerThread+0xf5
    ffffb504`2db79c10 fffff802`ef818e96 : ffffa480`42a99180 ffffcc0e`e62ce700 fffff802`ef7b37c0 3e3f3e3e`3e3d3e3c : nt!PspSystemThreadStartup+0x47
    ffffb504`2db79c60 00000000`00000000 : ffffb504`2db7a000 ffffb504`2db74000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: AuthenticAMD

    IMAGE_NAME: AuthenticAMD

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

    BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

    Followup: MachineOwner
    ---------

    DESKTOP-EJ5SVI2 (2018-01-24 19 13).zip
    Last edited by samcp23; 24 Jan 2018 at 14:20.
      My ComputerSystem Spec


  2. Posts : 21,470
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Jan 2018 #2

    Please update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

    A WHEA 0x124 is a bugcheck associated with BSOD and is typical of a hardware problem.
    Run this log collector and post a zip for troubleshooting:
    log collector v2-beta08.zip
      My ComputerSystem Spec

  3.    24 Jan 2018 #3

    If you're updated with current Spectre KB items (KB4056892 for Intel systems, YMMV for AMD CPUs) one known side effect of installing them is spontaneous/random reboots. See my blog post for today's Windows Enterprise Desktop for more information: Intel Now Advises Against Installing Spectre Patches. Many users, particularly those with AMD CPUs, have reported the end of these unwanted reboots after uninstalling those security updates.
    HTH,
    --Ed--
      My ComputersSystem Spec

  4.    24 Jan 2018 #4

    I've updated my specs and attached the zip file produced from running the CLI tool.

    That's interesting you mention the spectre patches because It was only a couple of days ago that I upgrade to Windows 10, thus I have all of the latest updates as of right now.
      My ComputerSystem Spec

  5.    24 Jan 2018 #5

    Just checked the update history of my machine and I do indeed have KB4056892 installed, though my CPU is an AMD.
      My ComputerSystem Spec

  6.    24 Jan 2018 #6

    Managed to uninstall KB4056892, seems as though it was affecting AMD cpu as well. Will update if the original problem persists.
      My ComputerSystem Spec


  7. Posts : 21,470
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Jan 2018 #7

    The computer logs were from 1/20/2018 to 1/24/2018
    During this time there was 1 unexpected reboot/crash and 1 BSOD with bugcheck WHEA 0x124
    For WHEA all of the computer major hardware components are tested: CPU, GPU, RAM, and Drive.

    For all tests /steps please post images into the thread.If there are any problems posting images please use one drive or drop box share links.Share OneDrive files and folders - Office SupportUpload photos and files to OneDrive - OneDrive1) Open administrative command prompt and type or copy and paste:2) sfc /scannow3) dism /online /cleanup-image /restorehealth4) chkdsk /scan5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread6) Make sure that there is no over clocking while troubleshooting.7) Sometimes there are problems in the bios that produce bsod. The BIOS: BIOS Version/Date American Megatrends Inc. 1801, 12-Nov-13 SMBIOS Version 2.58) Please check to see if this is the most up to date version.9) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.10) To ensure that there are no improper bios settings please reset the bios.11) Sometimes there can be failure to boot after resetting the bios. 12) Backup the computer files to another drive or to the cloud.13) Make a backup image usig Macrium: Macrium Software | Macrium Reflect Free: Macrium Software | 404) And please create a brand new restore point.How to Clear Your Computers CMOS to Reset BIOS Settings:How to Clear Your Computers CMOS to Reset BIOS Settings Ways to Reset Your BIOS - wikiHow:http://www.wikihow.com/Reset-Your-BIOS15) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread16) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread17) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.> on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread19) Download and install Whocrashed > in the left upper corner above analyze click on tools > crash dump test > type: ACCEPThttp://www.resplendence.com/whocrashed20) Click analyze > look for dead or deaddead in the results > post the results into the thread21) Run this version of the log collector ater the above steps:log collector v2-beta08.zip: https://www.tenforums.com/attachment...2-beta08.zip22) When testing for WHEA hardware errors we need to systematically check CPU, GPU, RAM and drive.Once the bios is reset and there is no overclocking:23) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:Speccy - Free Download - Piriform: Speccy - System Information - Free https://www.piriform.com/speccyHWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUIDhttp://www.cpuid.com/softwares/hwmonitor.htmlSpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computerhttp://www.almico.com/speedfan.php24) Run Prime95 - Stress Test Your CPUPrime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorialshttps://www.tenforums.com/tutorials/16474-prime95-stress-test-your-cpu.html24a) Record the maximum temperature and post the maximum temperature into the thread24b) Record test duration and post the uninterrupted test duration into the thread24c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)24d) Use the Microsoft snipping tool to post images into the thread.Take Screenshot in Windows 10 Windows 10 General Tips Tutorials Windows 10 Forums) Run memtest86+ version 5.01 for at least 8 passes. http://www.memtest.org/This may take hours so plan to run it overnight.25a) Please make sure you use the Memtest86+ version 5.01 with the link below.http://www.memtest.org/The testing is done not by time but by passes.The more passes the better.There are a significant number of false negatives if fewer than 8 passes are made.A false negative is a test pass when there is malfunctioning RAM.There is 8 GB of RAM on the computer.Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAMJust 1 error is a fail and you can abort testing.Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.25b) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.https://answers.microsoft.com/en-us/...est-ram.html26) Run HD Sentinel: (free or trial edition)Hard Disk Sentinel - HDD health and temperature monitoringhttps://www.hdsentinel.com/26a) click disk > surface test > post image into the thread(this may take several hours to complete)26b) Post images of each of these tabs into the thread: Overview tab Temperature SMART Disk performanceTake Screenshot in Windows 10 Windows 10 General Tips Tutorials Windows 10 Forums) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance TutorialsFurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials: Windows 10 Forums make note of the importance of temperature monitoring and aborting the test in the GPU link.27a) Record the maximum temperature and post the maximum temperature into the thread.27b) Record the test duration and post the uninterrupted test duration into the thread.27c) Aim for testing 1 hour.27d) Use the Microsoft snipping tool to post images into the thread.Take Screenshot in Windows 10 Windows 10 General Tips Tutorials Windows 10 Forums) All of these test should be done with the bios reset and no over clocking.29) For each of the above tests please record maximum temperatures.30) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.Take Screenshot in Windows 10 Windows 10 General Tips Tutorials31) Open administrative command prompt and type or copy and paste: chkdsk /x /f /rC:\Windows\system32>chkdsk /x /f /rThe type of the file system is NTFS.Cannot lock current drive.Chkdsk cannot run because the volume is in use by anotherprocess. Would you like to schedule this volume to bechecked the next time the system restarts? (Y/N)Type: YrebootRun the command on all drives using the syntax: chkdsk /x /f /r C: or chkdsk /x /f /r D: changing the drive letter to the applicable drive.This may take many hours to run so plan to run it overnight.32) Post the chkdsk results into the thread:Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials




    Code:
    Event[816]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2018-01-24T18:14:39.343  Event ID: 20  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: DESKTOP-EJ5SVI2  Description: A fatal hardware error has occurred.Component: AMD NorthbridgeError Source: Machine Check ExceptionError Type: 11Processor APIC ID: 0The details view of this entry contains further information.
    Code:
    ===============================================================================Common Platform Error Record @ ffffcc0ee62553e8-------------------------------------------------------------------------------Record Id     : 01d3953f1b4768a5Severity      : Fatal (1)Length        : 928Creator       : MicrosoftNotify Type   : Machine Check ExceptionTimestamp     : 1/24/2018 18:14:16 (UTC)Flags         : 0x00000002 PreviousError===============================================================================Section 0     : Processor Generic-------------------------------------------------------------------------------Descriptor    @ ffffcc0ee6255468Section       @ ffffcc0ee6255540Offset        : 344Length        : 192Flags         : 0x00000001 PrimarySeverity      : FatalProc. Type    : x86/x64Instr. Set    : x64Error Type    : BUS errorOperation     : GenericFlags         : 0x00Level         : 3CPU Version   : 0x0000000000600f20Processor ID  : 0x0000000000000000===============================================================================Section 1     : x86/x64 Processor Specific-------------------------------------------------------------------------------Descriptor    @ ffffcc0ee62554b0Section       @ ffffcc0ee6255600Offset        : 536Length        : 128Flags         : 0x00000000Severity      : FatalLocal APIC Id : 0x0000000000000000CPU Id        : 20 0f 60 00 00 08 08 00 - 0b 32 98 3e ff fb 8b 17                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00Proc. Info 0  @ ffffcc0ee6255600===============================================================================Section 2     : x86/x64 MCA-------------------------------------------------------------------------------Descriptor    @ ffffcc0ee62554f8Section       @ ffffcc0ee6255680Offset        : 664Length        : 264Flags         : 0x00000000Severity      : FatalError         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)  Status      : 0xf2000010000b0c0f

    Code:
    24-Jan-18 6:17 PM	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffcc0ee62553e8
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\012418-30609-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-33875-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF320.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF747.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF786.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_73c9e4d747d9f1b01622baaa30b6f18effaaeebb_00000000_cab_030af7e3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7b53a6b9-7951-4d0e-a81e-9578c48a68fa
    Report Status: 4
    Hashed bucket:
    Code:
    24-Jan-18 6:18 PM	Windows Error Reporting	Fault bucket 0x124_AuthenticAMD_PROCESSOR_BUS_PRV, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: db44c278-aec8-46f8-996a-7b33e09251d4
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffcc0ee62553e8
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\012418-30609-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-33875-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF320.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF747.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF786.tmp.txt
    \\?\C:\Windows\Temp\WERD15C.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_73c9e4d747d9f1b01622baaa30b6f18effaaeebb_00000000_cab_1e0bd4b6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7b53a6b9-7951-4d0e-a81e-9578c48a68fa
    Report Status: 268435456
    Hashed bucket:
      My ComputerSystem Spec


  8. Posts : 21,470
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Jan 2018 #8

    The computer logs were from 1/20/2018 to 1/24/2018
    During this time there was 1 unexpected reboot/crash and 1 BSOD with bugcheck WHEA 0x124
    For WHEA all of the computer major hardware components are tested: CPU, GPU, RAM, and Drive.

    For all tests /steps please post images into the thread.
    If there are any problems posting images please use one drive or drop box share links.
    Share OneDrive files and folders - Office Support
    Upload photos and files to OneDrive - OneDrive


    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) Make sure that there is no over clocking while troubleshooting.

    7) Sometimes there are problems in the bios that produce bsod.
    The BIOS: BIOS Version/Date American Megatrends Inc. 1801, 12-Nov-13 SMBIOS Version 2.5
    8) Please check to see if this is the most up to date version.
    9) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

    10) To ensure that there are no improper bios settings please reset the bios.
    11) Sometimes there can be failure to boot after resetting the bios.
    12) Backup the computer files to another drive or to the cloud.
    13) Make a backup image usig Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    14) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    15) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    16) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread

    17) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
    > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread

    18) Download and install Whocrashed > in the left upper corner above analyze click on tools > crash dump test > type: ACCEPT
    http://www.resplendence.com/whocrashed
    19) Click analyze > look for dead or deaddead in the results > post the results into the thread
    20) Run this version of the log collector ater the above steps:
    log collector v2-beta08.zip: https://www.tenforums.com/attachment...-v2-beta08.zip

    21) When testing for WHEA hardware errors we need to systematically check CPU, GPU, RAM and drive.

    Once the bios is reset and there is no overclocking:

    22) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Speccy - System Information - Free Download
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer

    23) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
    23a) Record the maximum temperature and post the maximum temperature into the thread
    23b) Record test duration and post the uninterrupted test duration into the thread
    23c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    23d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials

    24) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    24a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    24b) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    25) Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    25a) click disk > surface test > post image into the thread
    (this may take several hours to complete)
    25b) Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials

    26) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Performance Maintenance Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    26a) Record the maximum temperature and post the maximum temperature into the thread.
    26b) Record the test duration and post the uninterrupted test duration into the thread.
    26c) Aim for testing 1 hour.
    26d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials

    27) All of these test should be done with the bios reset and no over clocking.

    28) For each of the above tests please record maximum temperatures.

    29) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    30) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r
    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    Run the command on all drives using the syntax: chkdsk /x /f /r C: or chkdsk /x /f /r D: changing the drive letter to the applicable drive.
    This may take many hours to run so plan to run it overnight.
    31) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepade > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials


    Code:
    Event[816]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2018-01-24T18:14:39.343  Event ID: 20  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: DESKTOP-EJ5SVI2  Description: A fatal hardware error has occurred.Component: AMD NorthbridgeError Source: Machine Check ExceptionError Type: 11Processor APIC ID: 0The details view of this entry contains further information.
    Code:
    ===============================================================================Common Platform Error Record @ ffffcc0ee62553e8-------------------------------------------------------------------------------Record Id     : 01d3953f1b4768a5Severity      : Fatal (1)Length        : 928Creator       : MicrosoftNotify Type   : Machine Check ExceptionTimestamp     : 1/24/2018 18:14:16 (UTC)Flags         : 0x00000002 PreviousError===============================================================================Section 0     : Processor Generic-------------------------------------------------------------------------------Descriptor    @ ffffcc0ee6255468Section       @ ffffcc0ee6255540Offset        : 344Length        : 192Flags         : 0x00000001 PrimarySeverity      : FatalProc. Type    : x86/x64Instr. Set    : x64Error Type    : BUS errorOperation     : GenericFlags         : 0x00Level         : 3CPU Version   : 0x0000000000600f20Processor ID  : 0x0000000000000000===============================================================================Section 1     : x86/x64 Processor Specific-------------------------------------------------------------------------------Descriptor    @ ffffcc0ee62554b0Section       @ ffffcc0ee6255600Offset        : 536Length        : 128Flags         : 0x00000000Severity      : FatalLocal APIC Id : 0x0000000000000000CPU Id        : 20 0f 60 00 00 08 08 00 - 0b 32 98 3e ff fb 8b 17                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00Proc. Info 0  @ ffffcc0ee6255600===============================================================================Section 2     : x86/x64 MCA-------------------------------------------------------------------------------Descriptor    @ ffffcc0ee62554f8Section       @ ffffcc0ee6255680Offset        : 664Length        : 264Flags         : 0x00000000Severity      : FatalError         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)  Status      : 0xf2000010000b0c0f

    Code:
    24-Jan-18 6:17 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffcc0ee62553e8
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\012418-30609-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-33875-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF320.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF747.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF786.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_124_73c9e4d747d9f1b01622baaa30b6f18effaaeebb_00000000_cab_030af7e3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7b53a6b9-7951-4d0e-a81e-9578c48a68fa
    Report Status: 4
    Hashed bucket:
    Code:
    24-Jan-18 6:18 PM    Windows Error Reporting    Fault bucket 0x124_AuthenticAMD_PROCESSOR_BUS_PRV, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: db44c278-aec8-46f8-996a-7b33e09251d4
    
    Problem signature:
    P1: 124
    P2: 0
    P3: ffffcc0ee62553e8
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\012418-30609-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-33875-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF320.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF747.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF786.tmp.txt
    \\?\C:\Windows\Temp\WERD15C.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_124_73c9e4d747d9f1b01622baaa30b6f18effaaeebb_00000000_cab_1e0bd4b6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7b53a6b9-7951-4d0e-a81e-9578c48a68fa
    Report Status: 268435456
    Hashed bucket:
      My ComputerSystem Spec

  9.    24 Jan 2018 #9

    PC is still running fine after approx 3-4 hours, the initial crash happened after only a few minutes on first boot up today. I spoke to a friend who has also experienced similar crashes recently and lo and behold he too had KB4056892 installed and is running an AMD CPU.
      My ComputerSystem Spec


 

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