Event Id 17


  1. Posts : 429
    Windows 10 Pro 64 bit
       #1

    Event Id 17


    Anyone had any success fixing Event ID 17?

    Event Id 17-whea-logger-2.png
    Event Id 17-whea-logger.png
      My Computers


  2. Posts : 27,659
    Windows 10 Pro x64 Version 21H1
       #2

    Hi Clint.

    While I don't have a specific fix for this event please ensure the correct drivers are installed. By that I mean occasionally Windows won't id a device correctly and will load generic MS drivers. I would check with your Vendor site and get the proper supplier name for the device and ensure that driver has been install.

    As an example, you might see that your display driver in device manager is using a generic Windows driver yet on The Dell site it says Intel Display adapter.

    I would also see what Dell has in the way of system diagnostics and would look into running some of those.

    Before any diagnostic work is performed please ensure you have a full data backup. You might even consider having a System Image backup. Stuff happens.

    Ken
      My Computer


  3. Posts : 429
    Windows 10 Pro 64 bit
    Thread Starter
       #3

    Thanks Caledon Ken
    This started when I installed a 4 port USB 3 PCIe card. I have tried 3 different cards from 2 different vendors. The vendor says you donít need a driver for Windows 10. Windows will install the correct driver. They only have driver for Windows 7 and 8. I have installed new chip-set drivers from Dell and did a BIOS update. I have switched slots with no fix. The cards work OK in my other Dell PC. The ports work OK. I have external HDs plugged into them.
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  4. Posts : 2,829
    Windows 10 Pro X64
       #4

    Hi,
    @Clint :

    You could try turning off power saving for PCIe in Power Options, Advanced Settings and see if the logging stops.

    Cheers,
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  5. Posts : 429
    Windows 10 Pro 64 bit
    Thread Starter
       #5

    fdegrove said:
    Hi,
    @Clint :


    You could try turning off power saving for PCIe in Power Options, Advanced Settings and see if the logging stops.

    Cheers,
    Thanks, I have already done that . Didn't fix.
      My Computers


  6. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    Clint said:
    Thanks Caledon Ken
    This started when I installed a 4 port USB 3 PCIe card. I have tried 3 different cards from 2 different vendors. The vendor says you donít need a driver for Windows 10. Windows will install the correct driver. They only have driver for Windows 7 and 8. I have installed new chip-set drivers from Dell and did a BIOS update. I have switched slots with no fix. The cards work OK in my other Dell PC. The ports work OK. I have external HDs plugged into them.
    Please clarify: Are the cards the same in both PC or were the cards swapped to check the performance in each PC?
    Is it a performance problem or is it at this time only an event viewer finding?
    What were the results of the Dell diagnostics?
    Resolve Hardware Issues With Built-in and Online Diagnostics (ePSA or PSA Error Codes) | Dell US
    Run this log collector log collector v2-beta08.zip and post a zip into the thread for troubleshooting.

    To compare drivers side by side you can use: Nirsoft Driverview:
    Download and install: https://www.nirsoft.net/utils/driverview.html

    In addition Speecy may provide useful system information:
    Speccy - System Information - Free Download
    Last edited by zbook; 22 Jan 2018 at 04:26.
      My Computer


  7. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    The website has strict rules on piracy.

    Forum Rules - Windows 10 Forums

    The logs displayed the use of pirated software.
    In order to receive help pirated software and tools used to bypass the activation of software must be uninstalled.


    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.




    No help will be provided whilst piracy is present.
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  8. Posts : 429
    Windows 10 Pro 64 bit
    Thread Starter
       #8

    zbook said:
    The website has strict rules on piracy.

    Forum Rules - Windows 10 Forums

    The logs displayed the use of pirated software.
    In order to receive help pirated software and tools used to bypass the activation of software must be uninstalled.


    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.




    No help will be provided whilst piracy is present.
    What are you talking about pirated software. I have no pirated software.
      My Computers


  9. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    The Adobe software.
      My Computer


 

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