Windows 10: Security update severe issues

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  1.    19 Jan 2018 #1

    Security update severe issues


    Hi all so I'll try and be brief as this problem is quite messy.

    So about a month ago Windows did one of it's usual updates which I had no say in, then the following day after it had applied the update I found myself no longer able to enter my password to log in. The problem being that despite being connected to my router Via an Ethernet cable, the system was not detecting any internet connection. I tried every fix online for this and tried it wi-fi, no luck. So this had me locked out of my computer, I was on the live help with windows support on my phone for hours all night and they were as helpful as they could possibly be, this however wasn't enough to even progress my issue in the slightest. Eventually I managed to go to a friends and put PCUnlocker onto a disc and boot from it and do all sorts of shenanigans to get into my system, which was great if not for the fact it still didn't afford me access to the internet no matter what fix I tried.

    So a version rollback was in order and was administered, sadly last night I was once again forced to do a security update and today when I came home from Uni I was met with the same issue, this time somehow even more difficult to rectify. After finally gaining access to my system once more and doing another version rollback Windows immediately tried to force me to update again, luckily it crashed and I remain safe for who knows how long.


    There are a host of other problems I am experiencing with this operating system, it won't even let me take a password off my system despite using the step by step guides windows have posted online. I'm at my wits end with these issues and almost missed a very important deadline today due to it. Any help would be appreciated.
      My ComputerSystem Spec

  2.    19 Jan 2018 #2

    Jordan333 said: View Post
    Hi all so I'll try and be brief as this problem is quite messy.

    So about a month ago Windows did one of it's usual updates which I had no say in, then the following day after it had applied the update I found myself no longer able to enter my password to log in. The problem being that despite being connected to my router Via an Ethernet cable, the system was not detecting any internet connection. I tried every fix online for this and tried it wi-fi, no luck. So this had me locked out of my computer, I was on the live help with windows support on my phone for hours all night and they were as helpful as they could possibly be, this however wasn't enough to even progress my issue in the slightest. Eventually I managed to go to a friends and put PCUnlocker onto a disc and boot from it and do all sorts of shenanigans to get into my system, which was great if not for the fact it still didn't afford me access to the internet no matter what fix I tried.

    So a version rollback was in order and was administered, sadly last night I was once again forced to do a security update and today when I came home from Uni I was met with the same issue, this time somehow even more difficult to rectify. After finally gaining access to my system once more and doing another version rollback Windows immediately tried to force me to update again, luckily it crashed and I remain safe for who knows how long.


    There are a host of other problems I am experiencing with this operating system, it won't even let me take a password off my system despite using the step by step guides windows have posted online. I'm at my wits end with these issues and almost missed a very important deadline today due to it. Any help would be appreciated.
    Hi Jordan333 and welcome to Tenforums.

    Sorry to hear you're having such problems.
    Please add all the info you can to your computer specs so we can help you better.
    Go into your internet connection first and change it to Metered - that should stop updates for a bit while we work, ok?

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    Set metered "ON".
    Last edited by simrick; 19 Jan 2018 at 13:27.
      My ComputerSystem Spec

  3.    19 Jan 2018 #3

    Do you have Windows 10 Home, or Windows 10 Pro?

    If you have Pro, go into Settings>Windows Update>Advanced options and make these changes:

    Windows Update - Defer Feature and Quality Updates in Windows 10 Windows Update Activation Tutorials

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    If you have Home, go to this tutorial, and use option #1 to hide the update that you want to delay for now.

    Hide or Show Windows Updates in Windows 10 Windows Update Activation Tutorials
      My ComputerSystem Spec

  4.    19 Jan 2018 #4

    Do you use a program to image your machine, like Macrium Reflect? If so, please make an image now of the system as it is.

    If not, do you have an external drive which we could put a system image on? Macrium Reflect has a free version we can use. Actually, you should be doing this on a regular basis anyway.

    Backup and Restore with Macrium Reflect Backup Restore Tutorials

    Once Macrium is installed, the image made and the rescue media created, you should add the Macrium boot feature to the system.

    From the tutorial:

    Click image for larger version. 

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      My ComputerSystem Spec

  5.    19 Jan 2018 #5

    Some additional questions for you:


    1. Do you use anti-virus/anti-malware programs, and if so, which ones?
    2. Do you login to your computer with a local account or a Microsoft Account (MSA)?
    3. Do you have any "bangs" on anything in Device Manager?
    4. Have you checked your OEM or Motherboard manufacturer for BIOS/Chipset/Network updates?
    5. What do you mean by "it won't even let me take a password off my system"?
    6. What version are you on now? In the search box, type winver; select to run the command, and post the results.
      My ComputerSystem Spec

  6.    19 Jan 2018 #6

    Thanks for the quick and in depth reply simrick. As I understand it I can not make a metered connection on an ethernet set up unless I make a registry change which I'm not too confident risking with my limited knowledge. I have windows home so I also sadly can't make the suggested changes offered in your second reply. I do have macrium and your idea to image and add macrium boot is very helpful and I will certainly get around to doing that.

    1. yes I use both avast and malwarebytes.
    2. I'm honestly not entirely sure if it is a local or microsoft account sorry.
    3. again not entirely sure what is meant by "bangs" sorry.
    4. I have not checked for any updates in these fields and will make sure to do so soon, thanks for the advice.
    5. Well when I followed the guides I found on how to remove the password for windows 10 all it did was add a second account with another password requirement.
    6 Version 1607 14343.2035
      My ComputerSystem Spec

  7.    19 Jan 2018 #7

    Jordan333 said: View Post
    Thanks for the quick and in depth reply simrick. As I understand it I can not make a metered connection on an ethernet set up unless I make a registry change which I'm not too confident risking with my limited knowledge. I have windows home so I also sadly can't make the suggested changes offered in your second reply. I do have macrium and your idea to image and add macrium boot is very helpful and I will certainly get around to doing that.

    1. yes I use both avast and malwarebytes.
    2. I'm honestly not entirely sure if it is a local or microsoft account sorry.
    3. again not entirely sure what is meant by "bangs" sorry.
    4. I have not checked for any updates in these fields and will make sure to do so soon, thanks for the advice.
    5. Well when I followed the guides I found on how to remove the password for windows 10 all it did was add a second account with another password requirement.
    6 Version 1607 14343.2035
    Bangs are questions marks (or other things like exclamation marks) on the devices - it means there is something that needs to be addressed.
    Your Windows version is quite old - it has to be updated, and so we'll have a bit of work to get it to a point where it will accept the upgrade successfully.

    More questions:
    1. Is/are Avast and/or MBAM paid or free versions?
    2. Is this system a clean install of W10, or an upgrade from W7/W8?


    Okay, please do this before we continue:
    1. Identify the update (the KB number) which you want to avoid and use the tutorial to Show/Hide Updates I linked above.
    2. Create a full, verified image of the entire hard drive now, add Macrium to your boot menu, and disconnect the external drive.
    3. Create a new user on the system, make it a Local Account, do not use a password, (leave the password fields blank), and then set it as an Administrator level.

    Add Local Account or Microsoft Account in Windows 10 User Accounts Tutorials

    .
    Last edited by simrick; 19 Jan 2018 at 17:25. Reason: added "verified" to image requirement
      My ComputerSystem Spec

  8.    19 Jan 2018 #8

    Sorry for the delay in replying, it forced the update again and once more I had to go through all the loopholes to get back. It is now once again forcing the update and then it will force me to restart.

    Edit- I have created a new local account with admin privileges., the malwarebytes account and avast account are free versions and I don't actually have an external hdd to do as you suggested with macrium.
      My ComputerSystem Spec

  9.    19 Jan 2018 #9

    Jordan333 said: View Post
    Sorry for the delay in replying, it forced the update again and once more I had to go through all the loopholes to get back. It is now once again forcing the update and then it will force me to restart.
    No problem. See if you can do the Show/Hide Updates now, to stop the update from installing. It may be, that it won't work until the update is installed (I can't remember exactly; it's been a while since I used it).

    Jordan333 said: View Post
    Edit- I have created a new local account with admin privileges., the malwarebytes account and avast account are free versions
    Great. Now I want you to completely turn off all the Avast web shields - before any rebooting is done.

    Jordan333 said: View Post
    and I don't actually have an external hdd to do as you suggested with macrium.
    How do you make your backups then? You really need an external drive that you can physically disconnect from the system. How large is your OS drive, and how full is it?
      My ComputerSystem Spec

  10.    19 Jan 2018 #10

    simrick said: View Post
    No problem. See if you can do the Show/Hide Updates now, to stop the update from installing. It may be, that it won't work until the update is installed (I can't remember exactly; it's been a while since I used it).


    Great. Now I want you to completely turn off all the Avast web shields - before any rebooting is done.



    How do you make your backups then? You really need an external drive that you can physically disconnect from the system. How large is your OS drive, and how full is it?
    I just have system restore points that I roll back to, don't actually have anything backed up which I agree is a bit risky and I think after this I'll definitely be buying an external for backup. Os drive is 1Tb and is currently about 600gb full.

    I'll make sure to disable the avast shields before the reboot, I will allow it to happen to see how this all plays out with the new local account and such. Failing that then I'll use your previously linked method to hide the updates.

    This will probably not happen until tomorrow considering how long it takes to update and apply the update. Thanks for bearing with me so far, hopefully we can fix this all come tomorrow.
      My ComputerSystem Spec


 
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