Security update severe issues

In Device Manager

Expand Network Adapters
Highlight your NIC (Realtek)
Right-click and select Properties
Go to the Driver tab up top and give me the driver info (provider + date + version + digital signer)

Now go to the Details tab
It should be the Property of Device description
Tell me what that says.

In the Properties dropdown field, click on the down arrow now and select Hardware IDs
Give me the longest description line there (PCI\VEN_8086&DEV_15B8&SUB......ect.)

This information will help me identify a driver for your NIC.


In System Information:
Tell me the current BIOS information of your MB.

FYI: Looking at the GB support site:
GA-Z68X-UD4-B3 (rev. 1.0) | Motherboard - GIGABYTE Global


Selecting W10 64-bit architecture, I see Realtek, Chipset and BIOS drivers/updates.



You can find your currently installed Chipset driver version by looking in Device Manager.


Note, where W10 drivers are not available, W8 should be fine for this.



BIOS will be a bit tricky. W7 never used UEFI - that was introduced in W8. So, your system is legacy-booting. I would not use the UEFI one. Do you have F10 installed, or something earlier?

I would like to try a Realtek driver first, to see if we can get you back online, so I will wait for your response on what you have in Device Manager for it.

Jordan333 said:

Will get that Info and picture to you within the hour bud, just out at shops atm.

Going to hold off at the meantime on making the restore points. I have fairly easy access to the other computer so I don't think he'll be too bothered by me going back and forth to him.

Thanks again for all the help, will get that Info as soon as I'm home.

Sounds good.

Jordan333 said:

Not sure if I'm attaching these pictures correctly. Tricky to tell on phone.

Yeah, you can just type in the info, if that's easier.

Jordan333 said:

Bios version/date award software international Inc F5 4/11/2011

SMBIOS version 2.4

So, is this the original BIOS? (F5) Never updated at all?
Here's the oldest one I see on the site: