Security update severe issues

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  1.    20 Jan 2018 #31

    In Device Manager

    Expand Network Adapters
    Highlight your NIC (Realtek)
    Right-click and select Properties
    Go to the Driver tab up top and give me the driver info (provider + date + version + digital signer)

    Now go to the Details tab
    It should be the Property of Device description
    Tell me what that says.

    In the Properties dropdown field, click on the down arrow now and select Hardware IDs
    Give me the longest description line there (PCI\VEN_8086&DEV_15B8&SUB......ect.)

    This information will help me identify a driver for your NIC.


    In System Information:
    Tell me the current BIOS information of your MB.
      My ComputerSystem Spec

  2.    20 Jan 2018 #32

    Will get that Info and picture to you within the hour bud, just out at shops atm.

    Going to hold off at the meantime on making the restore points. I have fairly easy access to the other computer so I don't think he'll be too bothered by me going back and forth to him.

    Thanks again for all the help, will get that Info as soon as I'm home.
      My ComputerSystem Spec

  3.    20 Jan 2018 #33

    FYI: Looking at the GB support site:
    GA-Z68X-UD4-B3 (rev. 1.0) | Motherboard - GIGABYTE Global


    Selecting W10 64-bit architecture, I see Realtek, Chipset and BIOS drivers/updates.

    Click image for larger version. 

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    You can find your currently installed Chipset driver version by looking in Device Manager.

    Click image for larger version. 

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    Note, where W10 drivers are not available, W8 should be fine for this.

    Click image for larger version. 

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    BIOS will be a bit tricky. W7 never used UEFI - that was introduced in W8. So, your system is legacy-booting. I would not use the UEFI one. Do you have F10 installed, or something earlier?

    I would like to try a Realtek driver first, to see if we can get you back online, so I will wait for your response on what you have in Device Manager for it.
      My ComputerSystem Spec

  4.    20 Jan 2018 #34

    Jordan333 said: View Post
    Will get that Info and picture to you within the hour bud, just out at shops atm.

    Going to hold off at the meantime on making the restore points. I have fairly easy access to the other computer so I don't think he'll be too bothered by me going back and forth to him.

    Thanks again for all the help, will get that Info as soon as I'm home.
    Sounds good.
      My ComputerSystem Spec

  5.    20 Jan 2018 #35

    Not sure if I'm attaching these pictures correctly. Tricky to tell on phone.
      My ComputerSystem Spec

  6.    20 Jan 2018 #36

    Jordan333 said: View Post
    Not sure if I'm attaching these pictures correctly. Tricky to tell on phone.
    Yeah, you can just type in the info, if that's easier.
      My ComputerSystem Spec

  7.    20 Jan 2018 #37

    Bios version/date award software international Inc F5 4/11/2011

    SMBIOS version 2.4

    Driver provider Microsoft
    Driver date 4/6/2015
    Driver version 9.1.406.2015
    Digital signer Microsoft Windows

    Details tab says realtek PCIe GBE family controller

    Longest hardware ID is
    PC\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06
      My ComputerSystem Spec

  8.    20 Jan 2018 #38

    Jordan333 said: View Post
    Bios version/date award software international Inc F5 4/11/2011

    SMBIOS version 2.4
    So, is this the original BIOS? (F5) Never updated at all?
    Here's the oldest one I see on the site:
    Click image for larger version. 

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      My ComputerSystem Spec

  9.    20 Jan 2018 #39

    simrick said: View Post
    So, is this the original BIOS? (F5) Never updated at all?
    Here's the oldest one I see on the site:
    Click image for larger version. 

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    I suppose it is, strange but I guess I never bothered to update as long as it was working fine.
      My ComputerSystem Spec

  10.    20 Jan 2018 #40

    Sorry this was a double post for some reason.
      My ComputerSystem Spec


 
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