Create "New Folder" opens "New Shortcut" on desktop any ideas?

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  1. Posts : 9
    Windows 10 Pro - 1709 - 16299.192
       19 Jan 2018 #1

    Create "New Folder" opens "New Shortcut" on desktop any ideas?

    Hi Folks,

    After a recent fresh install of Win 10 I have had this issue and a few more:
    i) When I try to create "New Folder" it opens "New Shortcut" on desktop any ideas? as in pic below.
    ii) I cannot create new installed Desktop "Short Cuts" - I have taken ownership / set security under options - advanced with no luck.
    iii) I cannot open images that I create or have downloaded either - error: remote procedure call failed ?

    Thank you in advance
    Attached Thumbnails Attached Thumbnails no folder.jpg  
      My ComputerSystem Spec

  2. Posts : 1,132
    Windows 10 Home x64 and Pro x86
       19 Jan 2018 #2


    I suggest

    1 [this is a longshot] go to the manufacturer's support site and [re]install the latest display driver
    then, if necessary,
    2 run SFC /scannow in an elevated cmd window
    then, if necessary,
    3 run a repair install using your installation disk or ISO file

    There are TenForums tutorials for SFC and for repair installs.

      My ComputerSystem Spec

  3. Posts : 9
    Windows 10 Pro - 1709 - 16299.192
    Thread Starter
       19 Jan 2018 #3

    Thanks for reply.
    i) did a reinstall of drivers. All upto date.
    ii) Ran sfc and Win troubleshooting also tried the reg edit but still no change.
    iii) Will try win install repair. Wish I could delete reg and reinstall that lol.

    Thank you. Will follow up once done.
      My ComputerSystem Spec

  4.    19 Jan 2018 #4


    This is a long shot; a really long shot, but,
    are you maybe using a custom cursor where the 'hotspot' is not at the tip?
      My ComputersSystem Spec

  5. Brink's Avatar
    Posts : 35,253
    64-bit Windows 10 Pro build 18317
       19 Jan 2018 #5

    Hello Druccy, and welcome to Ten Forums. :)

    If the issue is not what Edwin posted above, then you might see if using Option One in the tutorial below to restore the default "New Folder" item to repair it may help.

    Add or Remove Default New Context Menu Items in Windows 10 Customization Tutorials
      My ComputersSystem Spec

  6.    19 Jan 2018 #6

    This sounds a strange mix of symptoms after a fresh install.

    When you do a fresh install, you get a new set of drivers. Some people have problems with using a particular latest version driver. That said, it's hard to think how one driver could lead to those particular problems.

    Random problems could occur if you have a defective disk.
    Try Hard Disk Sentinel (trial) and post a screenshot of its GUI.

    Finally, can you confirm how you did your clean install? Did you boot your PC from an Win 10 installation medium and delete existing Windows partitions?
      My ComputersSystem Spec

  7. Posts : 9
    Windows 10 Pro - 1709 - 16299.192
    Thread Starter
       19 Jan 2018 #7

    @Edwin - no funny cursors here lol
    @dalchina - did a motherboard (Secure Erase) wipe of SSD and did install via USB & SSDs & HDD all in good shape as most are new (2months old)
    @Brink - will give this a go now as Im home now.

    Thanks for the input folks :)
      My ComputerSystem Spec

  8. Posts : 9
    Windows 10 Pro - 1709 - 16299.192
    Thread Starter
       19 Jan 2018 #8

    @Brink - your a genius :) lol
    New Folder Context got it working - gonna do a restart and see if it sticks :)

    Can of Monster for you :)
      My ComputerSystem Spec

  9. Brink's Avatar
    Posts : 35,253
    64-bit Windows 10 Pro build 18317
       19 Jan 2018 #9

    You're most welcome. I'm glad it could help.
      My ComputersSystem Spec

  10. Posts : 9
    Windows 10 Pro - 1709 - 16299.192
    Thread Starter
       19 Jan 2018 #10

    All fixed on that note. Still having issues with *.jpg : The remote procedure call failed.
    tried the uninstall of apps and reinstall windows apps no go there - the app Photos opens the closes with this error in a windows.
    Photos / Paint 3D does not open images just error - paint does open them and so does my browsers. ?????
    any ideas on this as we are on a roll :)
      My ComputerSystem Spec

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