Freeze with mouse activity

Furall · 14 Jan 2018

Awesome. Gives me something to at least work towards figuring this out. Thanks for all the help guys. I will let you know how it goes.

zbook · 15 Jan 2018

Please run this log collector and post a zip into the thread for troubleshooting:
log collector v2-beta06.zip

Furall · 15 Jan 2018

Will the log collector offer anything of value? It's not giving me bsod. Just freezes up and requires a power cycle.

zbook · 15 Jan 2018

The log collector collects files that have already been generated that can display problems with the computer.

Furall · 15 Jan 2018

Gotcha. I will run and post it tonight when I get home. Thanks

Winuser · 15 Jan 2018

If your using the latest video driver try older driver versions. I had a similar problem on a Acer Aspire laptop. Through trial and error I found out it was the updated video driver.

Furall · 15 Jan 2018

I am running I believe 388.xxx. It's not the newest but dated around Christmas. I thought the same thing. I can't help but wonder if it's the m.2 ssd. My 2nd hd should be here today. It's a sata ssd. May install op on that just to eliminate it.

Furall · 15 Jan 2018

Its posted up zbook. Thanks for the help

zbook · 15 Jan 2018

Furall said:

Its posted up zbook. Thanks for the help

Where? Please post it when available in the the next post.

Just saw that a new thread was created.
One thread can be used.

zbook · 15 Jan 2018

The logs were 2 days and started on 1/13/2018.
There were approximately 35 reboots without clean shutdown.
Windows failed fast startup.
There were no active BSOD.
The windows error reporting displayed bugcheck BE
Bugcheck BE is Attempted write to read only memory.

For all tests and steps please post pictures into the thread.
If there are problems posting pictures please use one drive or drop box share links.

1) open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
6) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials
7) Open Ccleaner > windows tab > scroll down to system and advanced > post an image into the thread using a one drive or drop box share link
8) In the left lower corner search type : system > open system control panel > on the left pane click on advanced system settings > under startup and recovery click settings > post an image into the thread using a one drive or drop box share link
9) Update or uninstall and reinstall the software related to AsIO.sys Asus PCProbe Utility
10) Update the system specs in the "My Computer" section:
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Site Use Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
11) Evaluate the computer for 24 hours with the above changes. If there is minor or no improvement then place the computer in safe mode, or safe mode with networking, or safe mode with command prompt. The reevaluate the computer performance and post the information into the thread.

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

12) Backup all files to another drive or to the cloud
13) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free
14) Save the backup image on another drive or into the cloud
15) Make a brand new restore point
16) Read these links on Windows driver verifier:
Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials
17) Do not use the tool until it is communicated in the thread.

Code:

Event[1987]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2018-01-13T20:54:58.638  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-3TKB3NI  Description: Windows failed fast startup with error status 0xC00000D4.

Code:

Event[4418]:  Log Name: System  Source: Service Control Manager  Date: 2018-01-14T21:16:34.842  Event ID: 7026  Task: N/A  Level: Information  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Jason  Description: The following boot-start or system-start driver(s) did not load: AsIOcdromdamFileCryptGpuEnergyDrvnpsvctrigWdFilter

[/CODE]

Code:

1/13/2018 5:54 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: be
P2: ffffed867c40d418
P3: 8a00000003600121
P4: ffffad806dbff0d0
P5: a
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\011318-2250-01.dmp
\\?\C:\Windows\Temp\WER-4046-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14FF.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1501.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1502.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_be_cacb27839b1dcad2666c31e9ec61de9f5426e4ab_00000000_cab_02b414ff

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8b1eb9ee-b996-400e-98ae-487af835528c
Report Status: 4
Hashed bucket:

Code:

1/13/2018 6:11 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: AppxDeploymentFailureBlue
Response: Not available
Cab Id: 0

Problem signature:
P1: 80070020
P2: 9
P3: 0
P4: NONE
P5: 10.0.15063.0
P6: 462
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\Windows\TEMP\AppXDeploymentServer_A0950E2F-8C97-0004-C21D-95A0978CD301.evtx
\\?\C:\Windows\TEMP\AppXPackaging_A0950E2F-8C97-0004-C21D-95A0978CD301.evtx
\\?\C:\Windows\TEMP\WindowsUpdate_A0950E2F-8C97-0004-C21D-95A0978CD301.log
\\?\C:\Windows\TEMP\AppxErrorReport_A0950E2F-8C97-0004-C21D-95A0978CD301.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2E98.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EAD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EAE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_80070020_96bb4bdbccab13567a7e66b98bdbf16bd1b6c_00000000_cab_19572ea8

Analysis symbol: 
Rechecking for solution: 0
Report Id: a60e30db-0ea3-4369-8e43-d028e877e530
Report Status: 4
Hashed bucket:

Code:

1/13/2018 6:11 PM    Windows Error Reporting    Fault bucket 0xBE_nt!MiReplenishPageSlist, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 61ecd860-52d5-425e-8930-3b147d11afbf

Problem signature:
P1: be
P2: ffffed867c40d418
P3: 8a00000003600121
P4: ffffad806dbff0d0
P5: a
P6: 10_0_15063
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\011318-2250-01.dmp
\\?\C:\Windows\Temp\WER-4046-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14FF.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1501.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1502.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_be_cacb27839b1dcad2666c31e9ec61de9f5426e4ab_00000000_cab_21df7a28

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8b1eb9ee-b996-400e-98ae-487af835528c
Report Status: 268435456
Hashed bucket:

Code:

1/13/2018 6:34 PM    Windows Error Reporting    Fault bucket 127831474004, type 5
Event Name: AppxDeploymentFailureBlue
Response: Not available
Cab Id: 0

Problem signature:
P1: 80070020
P2: 9
P3: 0
P4: NONE
P5: 10.0.15063.0
P6: 462
P7: 
P8: 
P9: 
P10: 

Attached files:
\\?\C:\Windows\TEMP\AppXDeploymentServer_A0950E2F-8C97-0004-C21D-95A0978CD301.evtx
\\?\C:\Windows\TEMP\AppXPackaging_A0950E2F-8C97-0004-C21D-95A0978CD301.evtx
\\?\C:\Windows\TEMP\WindowsUpdate_A0950E2F-8C97-0004-C21D-95A0978CD301.log
\\?\C:\Windows\TEMP\AppxErrorReport_A0950E2F-8C97-0004-C21D-95A0978CD301.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2E98.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EAD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EAE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_80070020_96bb4bdbccab13567a7e66b98bdbf16bd1b6c_00000000_0f2edbb0

Analysis symbol: 
Rechecking for solution: 0
Report Id: a60e30db-0ea3-4369-8e43-d028e877e530
Report Status: 268435456
Hashed bucket: d96c3af7bd351da614c24a1dc0f1c640