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  1.    01 Aug 2015 #31
    Join Date : Jan 2014
    Get Off My Lawn
    Posts : 5,037
    Win10 Pro

    Hi Louise, thanks for the update and returning back here.

    Your original post said you could not use the start button. Are you able to use it now ?

    Everyone here have the patience of a saint.

    When you try to follow instruction's take your time and do them slowly.

    If your unsure about anything, stop and come back and tell us.
      My ComputersSystem Spec
  2.    01 Aug 2015 #32
    Join Date : Jul 2015
    Posts : 11
    windows 7 home premium
    Thread Starter

    Yes, thank you.

    The start button has been working, in between freeze ups, since the forced shut down on page 2.

    I thought it best to continue the conversation started here. I've browsed the threads looking for my issues, & hopefully, simple instructions, without any luck. Admittedly, I didn't understand a lot of what I saw.

    My issue; once I could open the start button, & have since fixed the firewall/anti-virus; is the constant freezing up. ArtShapiro said that he had experienced the same issues I had & turned off "one drive", so I was hoping he could walk me through it.

    Or, if you have the time to post really simple instructions, that would be cool.

    I won't be on my computer much for the next week, so I'm in no hurry. Alternatively, I'll only be available sporadically, so will check in when I can.

    I must go for now.
    Thanks again till next time.
      My ComputerSystem Spec
  3.    01 Aug 2015 #33
    Join Date : Jan 2014
    Get Off My Lawn
    Posts : 5,037
    Win10 Pro

    Hi Louise, I would like you to look at this tutorial and see if you can do it.

    We can start with this and see if it help's you clear thing's up.

    If you have any question's before trying it, please post them.

    OneDrive Run at Startup - Turn On or Off in Windows 10 - Windows 10 Forums
      My ComputersSystem Spec
  4.    01 Aug 2015 #34
    Join Date : Jul 2015
    Posts : 6
    Windows 10 Home

    The problem for me was my antivirus (Avast). Once I uninstalled it, I was ok.
      My ComputerSystem Spec
  5.    01 Aug 2015 #35
    Join Date : Nov 2014
    Ohio
    Posts : 295
    Windows 10

    Hello Louise--If you don't mind me jumpin' in here. First of all, I'll bet I'm older than you are. I'm 84--or as the kids would say, "Eighty four and a half going on eighty five." These young wiper-snappers have helped me out a lot here on any computer issue. I've been a member for quite awhile and they have always treated me very well. Since Windows 10 has come out they no doubt have been busier than skunk in a chicken coop. But be patient with them. Some of them may still be wet behind the ears but they are still a good bunch.
      My ComputerSystem Spec
  6.    05 Aug 2015 #36
    Join Date : Aug 2015
    Posts : 1
    W10

    Quote Originally Posted by Louise M View Post
    I have limited use of someone else's computer to request this help, because my laptop is completely useless since upgrading to Windows 10. The start button does nothing when I click on it. I can't even shut down! & Chrome takes about 5 minutes to come up, but then, no internet pages will open.

    I'm an old woman with virtually no tech savy & need help. How can I get rid of Windows 10 & go back to Windows 7, when I can't open anything on my computer? Help would be greatly appreciated.

    Thank you.
    I had the same issue. I was able to open msconfig from the Run Menu (Windows key + R) and noticed it was set to Selective Startup. I changed it to Normal, rebooted, and everything worked.
      My ComputerSystem Spec
  7.    05 Aug 2015 #37

    Quote Originally Posted by Louise M View Post
    since the forced shut down on page 2.
    ArtShapiro said that he had experienced the same issues I had & turned off "one drive", so I was hoping he could walk me through it. .
    Louise, this would only be relevant if - once you had clicked that button to see all the tasks in Task Manager - a task called either OneDriveSetup or OneDrive Setup (I don't remember which) was using a big percentage of the processor. Can you eyeball that? If so, just click on that task name and hit the Delete key. That will terminate the task (it might ask your permission - if so allow it.)

    If that OneDrive Setup task isn't using more than 50% of the CPU, then we're looking at some other issue.

    Art
      My ComputerSystem Spec
  8.    27 Nov 2015 #38
    Join Date : Aug 2015
    Posts : 106
    Windows 10

    Quote Originally Posted by Siobhan View Post
    I had the same issue. I was able to open msconfig from the Run Menu (Windows key + R) and noticed it was set to Selective Startup. I changed it to Normal, rebooted, and everything worked.
    Siobhan, thank you for the suggestion. I had the same issue with the Start Menu not opening and when I went into msconfig it was set for selective startup. Not sure how that happened but I set for normal start up and the Start Menu returned to normal after reboot. So thanks for the suggestion! Saved me a lot of time.
      My ComputerSystem Spec
  9.    12 Jan 2016 #39
    Join Date : Jan 2016
    Posts : 1
    Windows 10

    Quote Originally Posted by MRidley1982 View Post
    The problem for me was my antivirus (Avast). Once I uninstalled it, I was ok.
    I NEVER sign up for forum accounts for one off uses (only for long term interest) but I had to join this, just to thankyou!
    so many posts over the internet regarding this and similar issues and none mentioned your simple answer. If you dont mind
    me asking, how you came to this conclusion?

    Cheers
      My ComputerSystem Spec
  10.    18 Jan 2016 #40
    Join Date : Jan 2016
    Posts : 1
    Win 10

    Quote Originally Posted by dcthulhu View Post
    I NEVER sign up for forum accounts for one off uses (only for long term interest) but I had to join this, just to thankyou!
    so many posts over the internet regarding this and similar issues and none mentioned your simple answer. If you dont mind
    me asking, how you came to this conclusion?

    Cheers
    Kind of an old thread; found the thread when my Win10 had the same issue. The discussion about the OneDrive made me think as I had recently upgraded for the free 15gb + 15gb photo roll. I was able through this discussion to: Ctrl+Alt+Del to Task Manager, and then "More Details." I disabled OneDrive from the Startup tab, and then manually rebooted. Problem solved.

    Hope this helps others. Gratzie!
      My ComputerSystem Spec

 
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