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  1.    1 Week Ago #1
    Join Date : Dec 2016
    Charlotte, NC
    Posts : 16
    Windows 10

    Display Shutdown Event Tracker? Where is it?


    My currently up to date windows 10 pro machine has been restarting very very frequently after I've left it for a goodly while, including nearly every night, and in trying to figger out why this is happening, I learned about this option, Display Shutdown Event Tracker. It's supposed to be in the Local Group Policy editor, but I do NOT see an option named that. I'm an admin on my machine, so I'm not sure why I can't see it, unless it's not there any longer? Moved? Who knows? I did locate the .msc for GP, and ran it explicitly as an admin, but nada. Someone had mentioned looking at the user32 events in the regular event viewer, but this is all I see there:

    "The process C:\Windows\System32\RuntimeBroker.exe (LAPTOPNAME) has initiated the restart of computer LAPTOPNAME on behalf of user LAPTOPNAME\MyUserName for the following reason: Other (Unplanned) Reason Code: 0x0 Shutdown Type: restart Comment:"

    Any thoughts anyone?

    TIA
    elaine
      My ComputerSystem Spec
  2.    1 Week Ago #2
    Join Date : Oct 2013
    Posts : 26,613
    64-bit Windows 10 Pro build 17074

    Hello Elaine,

    The tutorial below can help show you how to enable the shutdown event tracker, and provide some more details that I hope will help.

    Enable or Disable Shutdown Event Tracker in Windows 10 Performance Maintenance Tutorials
      My ComputersSystem Spec
  3.    1 Week Ago #3
    Join Date : Dec 2016
    Charlotte, NC
    Posts : 16
    Windows 10
    Thread Starter

    "Reliability" is not an option in my registry (although I can easily add it if that won't mess anything up). All I see under ".../WindowsNT" are "Terminal Services" which has "Client/UsbBlockDeviceBySetupClasses" and "Client/UsbSelectDeviceByInterfaces" under it, and "Windows File Protection" which just has a dword. The site has a .reg file to download, but it may or may not create that Reliability entry, not sure. (I'm very comfortable adding entries, btw, but not so comfy that I'll try something that might mess something ELSE up

    elaine
      My ComputerSystem Spec
  4.    1 Week Ago #4
    Join Date : Dec 2016
    Charlotte, NC
    Posts : 16
    Windows 10
    Thread Starter

    Although that said, I did find just one reference of "Reliability", but I expect it's not the right one It's here:

    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Reliability

    All it has under it is "UserDefined" and "WinRE".

    elaine
      My ComputerSystem Spec
  5.    1 Week Ago #5
    Join Date : Oct 2013
    Posts : 26,613
    64-bit Windows 10 Pro build 17074

    The registry key is not there by default. It gets added when you have the group policy configured to enable shutdown event tracker.

    If you like, you can use the downloadable .reg files in Option Two to enable this.
      My ComputersSystem Spec
  6.    1 Week Ago #6
    Join Date : Dec 2016
    Charlotte, NC
    Posts : 16
    Windows 10
    Thread Starter

    I don't have that option in Group Policy either. This is the version of Windows 10 Pro I have:

    10.0.16299 Build 16299

    It's pretty much the latest and greatest, AFAIK.

    elaine
      My ComputerSystem Spec
  7.    1 Week Ago #7
    Join Date : Dec 2016
    Charlotte, NC
    Posts : 16
    Windows 10
    Thread Starter

    Interesting. I went ahead and added the reg key, and when I went to reboot, often a good idea after adding keys and such, I got a new popup asking me to give a reason why I wanted to reboot, including various reasons with both planned and unplanned. I selected Other (Planned), then when it came up again, it threw up another new popup for "Shutdown Event Tracker". All the choices were unplanned, and I had to add a reason before I could continue, even tho it was a planned shutdown/restart. Did so and all was well, but this was unexpected.

    But I still don't see the option to view the shutdown reasons in GP. Or anywhere else for that matter other than these popups. If it DOES have an unplanned restart, obviously I won't have a reason why, if this appears then too, which presumably it will.

    elaine
      My ComputerSystem Spec
  8.    1 Week Ago #8
    Join Date : Oct 2013
    Posts : 26,613
    64-bit Windows 10 Pro build 17074

    It sounds like you now have shutdown event tracker enabled.

    You can tell when users have to select a reason when trying to restart or shut down the computer.

    You have to look in Event Viewer to see whom and the reason for a restart or shutdown instead. See the blue note box at the top of the tutorial below to see if this is what you're seeing.

    Enable or Disable Shutdown Event Tracker in Windows 10 Performance Maintenance Tutorials
      My ComputersSystem Spec
  9.    1 Week Ago #9
    Join Date : Dec 2016
    Charlotte, NC
    Posts : 16
    Windows 10
    Thread Starter

    Even more interesting. Before I did all of the above, I DID see a notification about "Other (unplanned)" in my regular Event log a day or two ago. It was actually the reason I started looking for this because it didn't tell me squat, ya know? So am I understanding this correctly? Regardless of what I just said (that was the first time I'd seen that, btw), the next time it crashes and reboots, I should see one of those options show up? Hopefully with a bit more info I had already set up a custom view in my event viewer for major errors, so hopefully all this will help. Gotta love microsoft and its cryptic error handling

    elaine
      My ComputerSystem Spec
  10.    1 Week Ago #10
    Join Date : Oct 2013
    Posts : 26,613
    64-bit Windows 10 Pro build 17074

    Event shutdown tracker is basically just a way to force users to select a reason why they are restarting or shutting down the computer that gets added to the shutdown event log.

    What is causing the PC to crash wouldn't be related to this setting.
      My ComputersSystem Spec

 
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