Windows 10 won't boot - fresh install

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  1. Posts : 219
    Win 10 Pro 64-bit
    Thread Starter
       #91

    Maybe I'll pull out the two Dell memory cards and test the others.

    You didn't answer my question about how I run the tests. Do I just boot from the USB and leave it? Will it automatically go on to the next pass when it finishes the first? The message about pressing Esc confused me, I want to make sure I get it right this time.

    Thanks again.
      My Computer


  2. Posts : 39,954
    windows 10 professional version 1607 build 14393.969 64 bit
       #92

    Which test do you want to run?
    RAM > see post #90
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials
    CPU
    GPU
    Drive

    Memtest 86+ version 5.01 is a start and wait for completion test.
    When it makes 8 or more passes then you can abort the testing.
    It can run indefinitely.
      My Computer


  3. Posts : 219
    Win 10 Pro 64-bit
    Thread Starter
       #93

    zbook said:
    Which test do you want to run?
    Whichever you think is most likely to identify the problem!
    zbook said:
    RAM > see post #90
    Yes, I just wanted to check that I was doing it right.

    I'll set it off tonight and let it run. I don't think I'll be working tomorrow, so it can run for a while. We'll see what it says.
      My Computer


  4. Posts : 219
    Win 10 Pro 64-bit
    Thread Starter
       #94

    OK, so it's been running since Thursday evening, and if I read it correctly, it's on its 11th pass without any errors...

    Windows 10 won't boot - fresh install-p1120702.jpg

    Does this confirm that I don't have a memory problem?

    Hmm, let me rephrase that... does this confirm that my computer doesn't have a memory problem? I know I have one, but that's probably just old age!
      My Computer


  5. Posts : 219
    Win 10 Pro 64-bit
    Thread Starter
       #95

    Just to summarise where I'm up to...

    *) Starting the machine sometimes works fine, sometimes not. Today I started it, and after the blue Windows logo, I had a black screen for 10-15 seconds, then the log in screen. However, when I logged in, the Start button didn't work. I restarted, and didn't get the black screen delay, but the Start button didn't work again. I restarted, and it seemed to hang at the black screen. After about 10 minutes, I manually restarted the machine, and it all went fine.

    *) After the successful boot, I don't see any WHEA events.

    *) Memory seems to be fine as far as I can see (waiting for confirmation to previous post)

    *) Both disks seem to be fine. Starting with the data (D:\) drive disconnected doesn't seem to make any differences, and all checks I've run on the C: drive show it's fine.

    Where do I go from here? There are clearly some serious issues with this machine, and reinstalling doesn't seem to help.
      My Computer


  6. Posts : 39,954
    windows 10 professional version 1607 build 14393.969 64 bit
       #96

    1) Memtest86+ version 5.01 has passed with 11 passes on 40 GB.

    2) Please post an updated zip: log collector v2-beta06.zip

    3) Please update the system specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

    4) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:Speccy - Free Download - Piriform: Speccy - System Information - Free
    Speccy - System Information - Free Download
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer

    5) Run Prime95 - Stress Test Your CPUPrime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
    6) Record the maximum temperature and post the maximum temperature into the thread
    7) Record test duration and post the uninterrupted test duration into the thread
    8) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    9) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials

    10) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test Performance Maintenance Tutorials
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    11) Record the maximum temperature and post the maximum temperature into the thread.
    12) Record the test duration and post the uninterrupted test duration into the thread.
    13) Aim for testing 1 hour.
    14) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10 General Tips Tutorials
      My Computer


  7. Posts : 219
    Win 10 Pro 64-bit
    Thread Starter
       #97

    Hello again,

    1) :)

    2) Please see attached.

    3) I asked you last week about how to find the details of the system. I have no idea about things like PSU, cooler, or case. Please advise.

    4) Sorry, I remember taking a shot of this before, looks like I forgot to post it...

    Windows 10 won't boot - fresh install-speedfan.png

    Thanks
    Windows 10 won't boot - fresh install Attached Files
      My Computer


  8. Posts : 39,954
    windows 10 professional version 1607 build 14393.969 64 bit
       #98

    1) Download and install: Whocrashed
    http://www.resplendence.com/whocrashed
    2) Above analyze click on tools > crash dump test > type: ACCEPT
    3) Click analyze
    4) Post an image of the Whocrashed analyze into the thread using a one drive or drop box share link
    5) Run the log collector after the above steps and post a zip into the thread:
    https://www.tenforums.com/attachment...-v2-beta06.zip

    6) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > under performance click on settings > on the performance options windows click on the advanced tab > under virtual memory click on change > post an image of the virtual memory window into the thread using a one drive or drop box share link.

    7) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > under startup and recovery click on settings > post an image into the thread using a one drive or drop box share link

    8) Please indicate the age of the computer and whether there are parts that were replaced an their respective age.
      My Computer


  9. Posts : 219
    Win 10 Pro 64-bit
    Thread Starter
       #99

    Hello,

    1-5) Will have to do later, as I'm working now.

    6-7) I already did this. Do you need me to do them again? I haven't changed any of these settings.

    8) As mentioned earlier, the machine is about 18 months old (bought Jul '16). When it arrived, I upgraded the memory (described earlier), swapped the supplied HDD with an SSD, plugged in my data drive as a second drive and reinstalled Windows. No other parts were changed then or since.

    Thanks
      My Computer


  10. Posts : 39,954
    windows 10 professional version 1607 build 14393.969 64 bit
       #100

    The logs displayed:
    C:\Windows\MEMORY.DMP was not found
    C:\Windows\Minidump does not exist.

    LogEvent : 1
    MinidumpDir : C:\Windows\Minidump
    MinidumpsCount : 5

    The double checking of the menu options and the whocrashed crash dump test are to make sure that the computer is set up to create BSOD mini dump and memory dump files for debugging.
      My Computer


 

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