Windows 10: Why am I getting "Document1 - Word" to appear (x4 windows) when reboot Solved

  1.    07 Jan 2018 #1

    Why am I getting "Document1 - Word" to appear (x4 windows) when reboot


    Hello

    When I reboot Windows10, why am I getting four MS Word windows entitled "Document1 - word"?

    Or to be more accurate, the 4th window is in fact called "Documen2 - Word"

    I am also getting six popup messages called "3DxService", containing the message "The 3DxService is already running".

    Is this some kind of virus?
    How do I stop these from appearing?

    Cheers

    J
      My ComputerSystem Spec


  2. Posts : 1,020
    Windows 10 Professional
       07 Jan 2018 #2

    That 3Dx thing looks like it's software for your mouse:
    3Dconnexion: FAQ

    Open Task Manager: Press CTRL+Alt+Delete > Press Task Manager > Press Startup tab > Look at everything that starts up. See if you can find why Word is running multiple instances.
      My ComputerSystem Spec


  3. Posts : 1,020
    Windows 10 Professional
       07 Jan 2018 #3

    For the 3Dx issue, Uninstall the software for your Mouse, then reinstall it.
      My ComputerSystem Spec

  4.    09 Jan 2018 #4

    pepanee said: View Post
    For the 3Dx issue, Uninstall the software for your Mouse, then reinstall it.
    Yup that worked! Many thanks

    J
      My ComputerSystem Spec


  5. Posts : 1,020
    Windows 10 Professional
       09 Jan 2018 #5

    You're welcome =)

    Were you able to figure out the whole Document1 (x4 windows) thing yet?
      My ComputerSystem Spec


 

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