Windows 10: Windows 10 Recovery Loop

  1.    05 Jan 2018 #1

    Windows 10 Recovery Loop

    My fiance and I have had our computer for about 3 years now. It's never given us any problems at all. We don't download any content that we believe might be malware and we typically stay away from infectious sites, but we turned it on today and this message appeared: "Automatic Repair couldn't repair your PC". We know that the problem is not uncommon and that there are many ways to go about solving the issue, so we attempted almost all of them that this webpage offered: Fix: Windows 10 Automatic Repair Couldn’t Repair Your PC
    We tried all of the command prompt solutions but we couldn't get anywhere. We couldn't get the system to wipe clean either. We have a Logitech mouse and keyboard, someone said that the brand could cause problems so we unplugged them but it didn't resolve anything. Can anyone offer any advice?
      My ComputerSystem Spec

  2. Posts : 20,917
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Jan 2018 #2

    Please update the system specs in the "My Computer" section:

    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

    1) Create a bootable windows 10 iso:
    Download Windows 10
    2) Find the keyboard key to boot to the flash drive:
    List of PC brands with their corresponding hot-keys
    If it is a custom computer you can temporarily change the bios boot order to boot to the external flash hard drive.
    3) It may take 5 - 10 minutes while the iso loads while viewing the windows icon
    4) Select the language, time, currency, and keyboard > click next
    5) Do not click install as this in the method for a clean install. Instead in the left lower corner click on repair your computer.
    6) click on start up repair (it is expected to fail)
    7) click on system restore (it is expected to fail)
    8) click on command prompt > Administrator: X:\Windows\system32\cmd.exe > X:\Sources>
    9) type: bcdedit | find "osdevice"
    This may display partition=C: (please post into the thread what is seen)(this drive letter will be used in the scannow command)
    10) bootrec /scanos
    This may display:
    Scanning all disks for Windows installations.
    Please wait, since this may take a while...
    Successfully scanned Windows installations.
    Total identified Windows installations: 0
    The operation completed successfully
    11) bootrec /fixmbr
    This may display:
    The operation completed successfully
    12) bootrec /fixboot
    This may display
    The operation completed successfully
    13) bootrec /rebuildbcd
    This may display:
    Scanning all disks for Windows installations.
    Please wait, since this may take a while...
    Successfully scanned Windows installations.
    Total identified Windows installations: 0
    The operation completed successfully
    14) sfc /scannow /offbootdir=[DRIVELETTER]:\ /offwindir=[DRIVELETTER]:\windowsSubstitute the drive letter you noted earlier for [DRIVELETTER]. There should be no square brackets in the command (image below).
    15) type: D:
    type: dir
    16) type: C:
    type: dir
    Report into the thread which drive displayed each: windows, users, program files, EFI, boot, setup.exe
    17) chkdsk /f
    It may display:
    The type of the file system is NTFS.
    Cannot lock current drive.
    Chkdsk cannot run because the volume is in use by another
    process. Chkdsk may run if this volume is dismounted first.
    Would you like to force a dismount on this volume? (Y/N)
    18) type: y
    If possible please use a camera or smart phone camera to take a picture of the above results and post images into the thread (the results may wash off the windows so please take pictures as you progress)
    19) reboot
    20) if the above works then make a backup image using Macrium:
    Macrium Software | Macrium Reflect Free
    21) if the above fails then will consider a registry backup repair.
    Last edited by zbook; 05 Jan 2018 at 04:35.
      My ComputerSystem Spec


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