Windows 10: bad/blurry color/graphics quality after windows 10 update

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  1. Posts : 8
    windows 10 pro 64 bit
       03 Jan 2018 #1

    bad/blurry color/graphics quality after windows 10 update


    hello guys,not sure if this is the right category to post in, but i am having an issue with my graphics on my pc,and this happend somewhere after a windows 10 update/intel graphics driver update, the colour in my windows is absolutely garbage, bright colours tend to blend into a single overbright colour, things that are moving looks really jagged and stuff in the ''background'' while watching a movie for example gets blurred out and sort of blend into a single blurry colour, when i play overwatch i cant even focus on what im looking at, because when i move or something im watching is moving the contours around the edges of the character or the enviroment is flickering tremendusly, i have tried to root out the problem myself for a while now, things i have tried include:

    reinstalling display driver (uninstalling with DDU and installing with clean installation)
    reinstalling windows 10 completly
    updating bios and all drivers for the motherboard
    downloading ICC profiles for my monitor, and tried monitor calibrations aswell
    set all power options to high performance in both windows and nvidia control panel
    tried the graphics card in my friends pc(worked fine)
    i tried his graphics card in my pc and the problem was still there so i dont think its the graphics card
    i tried a different PSU aswell as other motherboard and processor and harddrive, didnt help
    i have tried 3 different monitors and 2 different dvi cables, 1 hdmi cable, problem persists on all of them
    disabled onboard gpu in bios and setting discrete to primary
    tried different themes in windows and messing with screen settings
    trying different builds of windows

    i even bought a new motherboard and case because i thought the motherboard was the problem first, but the issue persisted so im almost 90% sure its some software related issue or something, i havent been able to play any games for over a month now, so im willing to pay anyone who can fix this issue for me, i will link some pictures for reference:

    Imgur: The magic of the Internet
    (all pictures but the first one) if you need any more information, just tell me and i will try to provide it for you, i will list my specs below

    Corsair 16GB (2x8GB) DDR4 2400MHz CL16 Vengeance

    Fractal Define S

    Intel Core i5 7600K 3.8 GHz 6MB

    be quiet! Pure Rock Slim

    Seagate BarraCuda 1TB 7200rpm 64MB

    ASUS GeForce GTX 1070 8GB DUAL OC

    EVGA GQ 650W

    ASUS ROG STRIX Z270H-gaming

    monitor is ASUS VG248QE

    really appreciate any help i can get:)
      My ComputerSystem Spec

  2.    03 Jan 2018 #2

    tried the graphics card in my friends pc(worked fine)
    i tried his graphics card in my pc and the problem was still there so i dont think its the graphics card
    - were the drivers the same version?

    this happend somewhere after a windows 10 update/intel graphics driver update
    - suggests you might just want to roll that back and block it for now..

    Have a look at your Update History and see if you can correlate updates with what you've observed.

    Sometimes a few people find they need to use older drivers (esp. graphics), not the latest.
      My ComputerSystem Spec


  3. Posts : 20,917
    windows 10 professional version 1607 build 14393.969 64 bit
       03 Jan 2018 #3

    Please run this log collector and post a zip into the thread for troubleshooting:
    log collector v2-beta06.zip
      My ComputerSystem Spec


  4. Posts : 8
    windows 10 pro 64 bit
    Thread Starter
       03 Jan 2018 #4

    [QUOTE=dalchina;1253497]- were the drivers the same version? yes the drivers were the same version, and i have reformated windows completly a couple of times and the issue still persists no matter what version of windows i got
      My ComputerSystem Spec


  5. Posts : 8
    windows 10 pro 64 bit
    Thread Starter
       03 Jan 2018 #5

    zbook said: View Post
    Please run this log collector and post a zip into the thread for troubleshooting:
    log collector v2-beta06.zip
    i downloaded the file and ran it, cmd prompt starts and some red text appears for a millisecond that it shuts down and nothing more happens, am i doing something wrong here
      My ComputerSystem Spec


  6. Posts : 20,917
    windows 10 professional version 1607 build 14393.969 64 bit
       03 Jan 2018 #6

    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) Run the regular DM log collector > post zip into the thread
    6) Run log collector v2-beta06.zip again > post into the thread
    7) If none of the 2 logs collectors collect the logs then open administrative command prompt and paste:

    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"&net start > "%USERPROFILE%\Desktop\CollectedFiles\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\CollectedFiles\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\CollectedFiles\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\CollectedFiles\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\CollectedFiles\service.html&REM wmic /output:%USERPROFILE%\Desktop\CollectedFiles\nics.html nicconfig list /format:hform
      My ComputerSystem Spec

  7.    03 Jan 2018 #7

    What happens in Safe Mode?
      My ComputerSystem Spec


  8. Posts : 8
    windows 10 pro 64 bit
    Thread Starter
       03 Jan 2018 #8

    dalchina said: View Post
    What happens in Safe Mode?
    i havent really thought about safe mode, i have only been in safemode like 2 times, and those 2 times i was using DDU to uninstall the graphic driver, i will check soon and come back with an update if the issue is in safemode aswell
      My ComputerSystem Spec


  9. Posts : 8
    windows 10 pro 64 bit
    Thread Starter
       03 Jan 2018 #9

    zbook said: View Post
    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) Run the regular DM log collector > post zip into the thread
    6) Run log collector v2-beta06.zip again > post into the thread
    7) If none of the 2 logs collectors collect the logs then open administrative command prompt and paste:

    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"&net start > "%USERPROFILE%\Desktop\CollectedFiles\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\CollectedFiles\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\CollectedFiles\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\CollectedFiles\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\CollectedFiles\service.html&REM wmic /output:%USERPROFILE%\Desktop\CollectedFiles\nics.html nicconfig list /format:hform
    DESKTOP-84TLFDM-2018-01-03_232635,81.zip hope i got it right
      My ComputerSystem Spec


  10. Posts : 8
    windows 10 pro 64 bit
    Thread Starter
       03 Jan 2018 #10

    zbook said: View Post
    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) Run the regular DM log collector > post zip into the thread
    6) Run log collector v2-beta06.zip again > post into the thread
    7) If none of the 2 logs collectors collect the logs then open administrative command prompt and paste:

    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"&net start > "%USERPROFILE%\Desktop\CollectedFiles\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\CollectedFiles\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\CollectedFiles\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\CollectedFiles\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\CollectedFiles\service.html&REM wmic /output:%USERPROFILE%\Desktop\CollectedFiles\nics.html nicconfig list /format:hform
    Microsoft Windows [Version 10.0.10586](c) 2015 Microsoft Corporation. All rights reserved.C:\Windows\system32> sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.C:\Windows\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 218880 file records processed.File verification completed. 6496 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 297360 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 39241 data files processed.CHKDSK is verifying Usn Journal... 35666112 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 976181247 KB total disk space. 69466044 KB in 145779 files. 116000 KB in 39242 indexes. 0 KB in bad sectors. 351051 KB in use by the system. 65536 KB occupied by the log file. 906248152 KB available on disk. 4096 bytes in each allocation unit. 244045311 total allocation units on disk. 226562038 allocation units available on disk.C:\Windows\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.10586.0Image Version: 10.0.10586.0[==========================100.0%==========================]The restore operation completed successfully.The operation completed successfully.C:\Windows\system32>
      My ComputerSystem Spec


 
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