New
#1
getting Windows 10 after a crash.
My computer was hacked so I may have to wipe out my hard drive . My data files are safely backed up on carbonite but software is another matter . I have to questions:
1. The malaware lets me do very little but would I be able to try something like Safe Mode to get into the computer and restore to an earlier restore point - if so, instructions please
2. Alternatively, if I wiped out the harddrive how would I get windows 10 back. My original version of Windows was Windows 8 but that came as part of my facrory settings which I upgraded first to Windows 8.1 when it became available and later to Windows 10, i.e. I have no installation disk for any windows.
Maybe a third alternative is something the community could suggest.
I am writing from a chromebook which still is operational.
The hacked computer is a Lenovo G850, model number 20150.
Look forward to some help but, in any event, best wishes for 2018