screens scrolling by themselves


  1. Posts : 5
    windows 10 Home Ver 21H2
       #1

    screens scrolling by themselves


    I on using Windows 10 Home, Version 1703, os build 15063.786 system type 64-bytes.

    Since last Friday evening(Dec. 22, 2017) I have been having problems with a lot of Windows apps. I using the mail app Window 10, when I opened emails to read them, they will automatically scrolled back to the top when I scroll down to read them. I can't make them stop from scrolling. I am having the same problem with 2 Microsoft games, Ultimate Word and Mahjong.

    Also since Friday I can no longer use my wireless mouse. I had to go back to a wired mouse.

    Help please.
      My Computer


  2. Posts : 8,696
    Mac OS Catalina
       #2

    That would be a mouse issue.
      My Computer


  3. Posts : 5
    windows 10 Home Ver 21H2
    Thread Starter
       #3

    In reference to screens scrolling


    How can I fix this problem?
      My Computer


  4. Posts : 1,765
    Windows 10 Home
       #4

    "since Friday I can no longer use my wireless mouse. I had to go back to a wired mouse."

    That was first clue that it's a mouse issue. Try new batteries first, then try cleaning thoroughly. If that doesn't work, it's time for a new wireless mouse.
      My Computer


  5. Posts : 5
    windows 10 Home Ver 21H2
    Thread Starter
       #5

    I did put new batteries in both of the wireless mice I have, both of no longer work. I brought a brand new wired mouse thinking that this would solve the problem, but it did not.

    Now what to do?
      My Computer


  6. Posts : 5
    windows 10 Home Ver 21H2
    Thread Starter
       #6

    Somehow I fixed it myself. Deleted old cordless mouse icon located in file manager desktop, deleted new optical wired mouse; unplug wired mouse, then I restarted machine. Then I replugged wired mouse and just like that no problems.
      My Computer


 

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