File properites taking minutes to appear

Hi, those steps are reasonable..

Clearly a clean boot won't help as you've tried Safe Mode.
Shellexview doesn't show all shell extensions these days. Also try Shellmenuview, also by NirSofer, being careful not to disable any MS extensions.

Try creating a new user for test purposes. If you don't have the problem with a new user. then use screenshots to compare differences between the two accounts.

Also consider using Sysinternals Process Monitor (free from MS) to capture a log of all activity. This is not easy to use as the log records everything. Best put your PC into a minimal state (don't know if that program works in Safe Mode- easy to check).

Then with Process Monitor capturing activity, note the time and click Properties. Stop capture, and inspect the log after the time you noted. You might be able to find a clue.

You could try running Hard Disk Sentinel (trial) to check your drive, then if ok

From an admin command prompt
chkdsk C: /scan
(or whichever drive letter is of interest)

OK, created new user and all works fine under new user. Before doing so, the problem occurred on both hard drives so don't think it's a hard drive issue. How would I use screenshots to compare the differences between the two current vs new user settings? What exactly am I looking for?
Thanks for your help.

EDIT: For what it's worth, when I click on properties, a process called "Com Surrogate" sucks a lot of CPu and memory resources. Attempting to do research on Com Surrogate suggests it's a necessary Microsoft process. Screenshot shown below, have no idea why it posted twice.

[QUOTE=dalchina;1249509]Hi, those steps are reasonable..
Try creating a new user for test purposes. If you don't have the problem with a new user. then use screenshots to compare differences between the two accounts.

Great- I would guess an incompatibility with a later version of Win 10... and you might find even find drivers related to Acronis running in Safe Mode in the case where that was a problem.

You might try using Macrium Reflect (free) - robust, reliable and focussed on its task. Many here use it.
The paid version gets you a few more features including access to the forum and incremental updates. You can find a feature comparison chart quite readily.

Or go with Macrium reflect Premium which has all the bells and whistles you're used to with Acronis. It's what I switched to when I got tired of Acronis never, ever upgrading their code, always requiring me to buy a new version when a new OS came out. It was also buggy. Macrium is rock solid and for me, always works.

Basically I just want to back up the C drive periodically (single partition containing the OS, program files, etc)

- Windows consists of several partitions created when installing Windows.
Disk imaging programs such as Macrium offer an option to back up Windows (Backup, Backup windows) which selects all those partitions (4 for an EFI installation, not just C: ). E.g.



Cloning: (is available in free version)
Cloning a disk - KnowledgeBase v7 - Macrium Reflect Knowledgebase - KnowledgeBase v7 - Macrium Reflect Knowledgebase