Windows 10: Error Msg. ? (A7 Me FW Download Request Mpsp Lock Failed)

  1.    25 Dec 2017 #1

    Error Msg. ? (A7 Me FW Download Request Mpsp Lock Failed)


    Hello,

    Happy Holidays to all.

    Have the following msg that appears momentarily on top of
    monitor when attempting to boot my non-booting system:

    A7 Me FW Download Request Mpsp Lock Failed.

    Any idea what this means ?

    Won't go over my tale of woe with my Dell XPS 8900 now, but basically I got it to run, finally,
    perfectly, after using the Dell Repair Disk I created when I bought the pc 2 yrs ago.

    But, like usual, after 10 minutes or so it just freezes, and a blank screen.

    There "seems to be" a correlation in that it "seems to" happen after a download from MS and/or Dell.

    Bob
      My ComputerSystem Spec


  2. Posts : 6,069
    Windows 10 Pro Build 1709
       26 Dec 2017 #2

    If you just search A7 ME FW you will see lots of hits but instead of the word download you see downgrade.

    Me appears to be Intel Management Engine, FW is Firmware

    In a previous post I suggested you remove your CMOS battery. Understanding you may not want to do that. Can you enter your BIOS and load defaults?

    I would also boot from a USB with Windows 10 on it. I would have my machine disconnected from internet. Assuming it comes up, and works longer than 10 minutes, don't connect to Internet until you have shut off driver updates in Dell and Windows.
      My ComputerSystem Spec


 

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