Windows 10: W10 and Asus xxx5l

  1.    22 Dec 2017 #1

    W10 and Asus xxx5l


    A couple of months ago following an 'automatic' windows 10 update I developed a problem where the computer wouldn't shut down and the light remained until the battery was drained so obviously couldn't be booted without a mains supply.

    Searching the forums apparently the problem was a bug in the update which affected certain laptops and could be resolved by backdating one of the drivers which worked a treat - until this update, when it reappeared.

    I can't for the life of me find the routine to resolve the problem and have at least disabled the 'automatic updates' feature.I would be delighted if anyone can help.

    Regards,stefos
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,660
    Windows 10 Pro x64 Build 1803
       22 Dec 2017 #2

    Hi stefos.

    Can you remember anything more on which driver?

    I found a couple of threads where they discuss the Intel Management Engine.

    Windows 10 Shutdown Problem

    Always a good idea to join a thread if it fix your issue so you can find again.

    If you have an idea of driver, who was on thread or date you can use the advance search features?

    You may also be able to audit your drivers against the ones listed on the Asus site and this might help identify the driver.

    If you downloaded a driver any chance it is still in your download folder?


    Ken
      My ComputerSystem Spec

  3. bro67's Avatar
    Posts : 4,928
    Mac OS High Sierra 10.13.5
       22 Dec 2017 #3

    Contact ASUS about the issue if you cannot make the changes in Power or Device Manager. If you have Hibernate/Fast Boot enabled, you can turn off Hibernate, along with pull a power report from powercfg. It helps to know what version this started with.
      My ComputerSystem Spec


 

Related Threads
Hello im having a problem with my ASUS Laptop K401U. It just started about 2 hours ago, so whenever I turn on my laptop it just stuck on the ASUS Logo with spinning circle under itI still can access the BIOS, but dont know what to do about it...
I am looking at Laptops and so far the ASUS is the lowest priced I can find. Can someone tell me about ASUS and if they are any good?
just wondering. i ask because the pc isnt up to par..and its only one month old. unlike my previous pc, which was an HP, i had no problems. now iam having some doubts to its performance and reliability range.
Asus USB 3.0 Boot in Drivers and Hardware
I'm working with another member and trying to find the correct method to boot the laptop from a 3.0 thumb. The laptop is an Asus ASUS ZenBook UX31E | Notebooks | ASUS USA I'm trying to avoid altering the boot order in the BIOS, just want to do...
The other day, I tried to do a factory reset on my laptop, but it failed, and I could only click cancel. Now, when I booted up my computer, it goes to the ASUS logo, then a black screen, still backlit, with an underscore flashing in the upper left...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 23:05.
Find Us