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  1.    30 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 15
    win 10 pro 64-bit

    reserved upgrade, but now it says my GPU is not approved


    Hi all,
    I have been running win 10 preview for quite a while now and was looking forward to installing my reserved copy.

    However, I run the upgrade and get told my on board graphics chips are no longer valid (approved ?) This seems a little perverse given that I have been running the preview since build 10030.
    Can anyone help me here please?
    regards
    Dave Hickman
      My ComputerSystem Spec
  2.    30 Jul 2015 #2
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    Do you have the latest drivers installed for your GPU? As long as the manufacturer offers compatible Windows 10 drivers, then you are fine to upgrade. Most likely, the issue isn't the GPU itself, it's the driver version you have installed.
      My ComputerSystem Spec
  3.    30 Jul 2015 #3
    Join Date : Jul 2015
    Posts : 15
    win 10 pro 64-bit
    Thread Starter

    I'm not sure how I'd verify that to be honest. What I don't understand is that I've been using the preview for several months on this machine, and now when push comes to shove Windows installer says Nvidia haven't upgraded the drivers. This is patently absurd, given that they didn't throw this up as an exception prior to this. I also have a brand, new all bells and whistles PC, that has failed to upgrade with the ubiquitous 80240020 error - you know - the one where when you click on "get help with this error" tells you nothing and you're left hanging. This whole Microsoft exercise is a shambles and if they are trying to win back customers they've failed singularly to do so.
    Further info: decided to go down the media create route - burned a dvd, booted up and away we go - until I enter my win 7 pro key code - helpfully tells me that "it doesn't work" - who are these people at MS HQ. I shan't bother with win 10 - free or otherwise - load of junk
    Last edited by dch1950; 31 Jul 2015 at 04:23.
      My ComputerSystem Spec
  4.    31 Jul 2015 #4
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    Without turning this in to a debate, I get the impression you aren't very familiar with OS upgrades. I don't like making assumptions, and could very easily be wrong. The issue isn't with the hardware, it is with the driver version. All previous new Windows OSes would complain about hardware not being compatible when it really means the drivers are for the previous OS, not the new one.

    Verifying the compatibility is easy. You should know the make and model of the video card in your system, which seems to be one from Nvidia. Go to their website and see if they have Windows 10 drivers for your exact video card. If they do (and they should), then there's no issue. That error code seems to be a common one, with fixes aplenty on these forums.

    Try running the upgrade from the Media Creation Tool, and see how that goes. You are getting frustrated over common issues that happen on release day each and every time. Patience is always the key, but I understand wanting the new shiny OS right away.
      My ComputerSystem Spec
  5.    31 Jul 2015 #5
    Join Date : Jul 2015
    Posts : 15
    win 10 pro 64-bit
    Thread Starter

    I appreciate your considered reply but It's not the experience of upgrades that I'm lacking - I was writing real time kernel software back in the 1970's based on that great OS RSX-11M. My drivers are up to date (at least according to Nvidia experience s/w) and given that I've been running the preview on the same machine for 3 months - I must admit I'm stumped. clean install on my new PC has it's product key rejected - and just saying this didn't work isn't really very useful. I have tried installing via an MCT created DVD. Key code rejected.
    I've seen this driver incompatibility thing loads of times, but it doesn't usually terminate your installation. If Windows is to be taken seriously again it needs to be simpler to install not more technical - all that does is keep the myth alive that software is for techies. Which, as we all know - it isn't
      My ComputerSystem Spec
  6.    31 Jul 2015 #6
    Join Date : Jul 2015
    Posts : 11
    Windows 10 Pro

    Quote Originally Posted by dch1950 View Post
    I appreciate your considered reply but It's not the experience of upgrades that I'm lacking - I was writing real time kernel software back in the 1970's based on that great OS RSX-11M. My drivers are up to date (at least according to Nvidia experience s/w) and given that I've been running the preview on the same machine for 3 months - I must admit I'm stumped. clean install on my new PC has it's product key rejected - and just saying this didn't work isn't really very useful. I have tried installing via an MCT created DVD. Key code rejected.
    I've seen this driver incompatibility thing loads of times, but it doesn't usually terminate your installation. If Windows is to be taken seriously again it needs to be simpler to install not more technical - all that does is keep the myth alive that software is for techies. Which, as we all know - it isn't
    Don't use Geforce experience to find the Windows 10 driver, it doesn't find it at first, use the Nvidia website and download the driver there. Install everything and then Geforce experience will be able to prompt for Windows 10 versions.
      My ComputerSystem Spec
  7.    31 Jul 2015 #7
    Join Date : Jul 2015
    Posts : 15
    win 10 pro 64-bit
    Thread Starter

    I didn't use it to find the drivers, I used it to check that I was up to date. Which I was.
    So I'm not quite sure what point you are making.
      My ComputerSystem Spec
  8.    31 Jul 2015 #8
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    Quote Originally Posted by dch1950 View Post
    Hi all,
    I have been running win 10 preview for quite a while now and was looking forward to installing my reserved copy.

    However, I run the upgrade and get told my on board graphics chips are no longer valid (approved ?) This seems a little perverse given that I have been running the preview since build 10030.
    Can anyone help me here please?
    regards
    Dave Hickman
    I'm probably reading your post too literally, but I believe that the AMD 990FX chipset has no onboard graphics. Your nVidia 750i card is supported for Windows 10.

    How are you doing the upgrade? My personal preference has been to have the Media Creation Tool download an .iso and upgrade from that. (It's slightly easier from Win 8.1, which natively mounts .isos.)
      My ComputerSystem Spec
  9.    31 Jul 2015 #9
    Join Date : Jul 2015
    Posts : 15
    win 10 pro 64-bit
    Thread Starter

    Hi,
    well you are correct on both fronts, I multithread all the time - sorry. I have 2 main pcs - one is brand new and super quick, the other is based around an Asrock AliveNF7G mobo - which , as I'm sure you know has on board graphics based on the Nvidia Geforce 7050 PV.
    Tried windows update , then tried clean install (on main machine) and upgrade on the second. Neither worked.
    I then trawled around and found a registry hack - OSupdate: AllowOSUpdate =1
    Used that and got windows update to play nicely - sat back , let it work and - so far so good. I've just booted up my new PC and it seems OK.
    Still waiting for #2 machine to complete. - but I think it's probably OK.
    My point was that after 30 years of software production, MS should go down the Linux route and chill a bit. the KISS mentality is the right one.
    best wishes
    Dave Hickman
      My ComputerSystem Spec
  10.    01 Aug 2015 #10
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    Quote Originally Posted by dch1950 View Post
    Hi,
    well you are correct on both fronts, I multithread all the time - sorry. I have 2 main pcs - one is brand new and super quick, the other is based around an Asrock AliveNF7G mobo - which , as I'm sure you know has on board graphics based on the Nvidia Geforce 7050 PV.
    Tried windows update , then tried clean install (on main machine) and upgrade on the second. Neither worked.
    I then trawled around and found a registry hack - OSupdate: AllowOSUpdate =1
    Used that and got windows update to play nicely - sat back , let it work and - so far so good. I've just booted up my new PC and it seems OK.
    Still waiting for #2 machine to complete. - but I think it's probably OK.
    My point was that after 30 years of software production, MS should go down the Linux route and chill a bit. the KISS mentality is the right one.
    best wishes
    Dave Hickman
    I'll have to find that hack. Sounds like something that could be useful when the Win 10 installer is being a little too persnickety about drivers.

    Linux route? You mean open source? That'd be some pretty serious chillin'.
      My ComputerSystem Spec

 
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