1. Joined : Jul 2015
    Posts : 2
    windows 8.1
       30 Jul 2015 #1

    Reserve icon gone after black screen


    Im using sony vaio windows 8.1 64bit, yesterday windows 10 was downloading and it stopped at 1% itself, then i restarted my laptop to start downloading again but black screen came with cursor blinking, i restored my laptop to early checkpoint but i doesn't help, while trying alternative method to recover the lap, it gone to factory settings and windows 8 was there, i lost my all files, windows 10 reserve icon.

    Note: files are not so important, i don't need them.

    Now i updated to windows 8.1, but still windows 10 Reserve icon not appeared. How do i get back reserve icon or how can i update to windows 10?

    Thank you
      My System SpecsSystem Spec

  2. Joined : Mar 2015
    Posts : 1,072
    Windows 10 Pro x64
       30 Jul 2015 #2

    This question has been asked repeatedly, but you don't need the icon to upgrade. Just download the Media Creation Tool and do the upgrade through there. No need to wait for a system tray icon.

    Windows 10
      My System SpecsSystem Spec

  3. Joined : Jul 2015
    Posts : 2
    windows 8.1
       30 Jul 2015 #3

    But where to get my Windows product key? Its preloaded OS.
      My System SpecsSystem Spec

  4. Joined : Mar 2015
    Posts : 1,072
    Windows 10 Pro x64
       30 Jul 2015 #4

    You don't need your product key, as long as your current version of Windows is activated.
      My System SpecsSystem Spec


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