Windows 10: Grey X's on some NOT ALL folders on desktop

  1.    30 Jul 2015 #1

    Grey X's on some NOT ALL folders on desktop

    This seems to be a known issue across many Windows platforms: Vista, 7, 8, ... now in Ten.

    I am not running Norton or any other malware antivirus (no threats from recent scan) other then Windows Defender. Been good so far all through WIN7 and 8.1.

    The Greyed Xs (see attachment) showed up sometime after I updated to WIN10.

    Files in X'd folders are accessible and none of the folders are shortcuts to other locations.
    All X'd folders are on my desktop. Desktop is used for active folders, projects more or less.

    I use a networked WD My Cloud Mirror (MCM) for all my files (docs, music and videos), as well as backup.
    (Also use Genie Timeline 14 for backup of the WD MCM, connected to MCM va USB 3.0, just in case!)
    No X's on these folders.

    How can I revert desktop folders to their normal look, that is without greyed X's?

    Please be extremely detailed. Thanks in advance.
    Attached Thumbnails Attached Thumbnails Grey Xs on desktop.JPG  
      My ComputerSystem Spec

  2.    30 Jul 2015 #2

    Apparently the issue is related to Genie Timeline backup process.

    When I right click on the folder and see the option to click "Remove from Backup" and I do so, the X disappears.
    The Genie warning indicates all backup will cease for and within this folder.

    I'll have to decide how important these backups of these Work n Process folders are.

    Problem is this procedure does not removes all X's from the X'd folders.

    Some grey X's remain, and the option to Remove From Backup is not available.

    MMMM. I will contact Genie.

    Thanks for reading.
      My ComputerSystem Spec


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