Windows 10: Screen goes black, and can't boot into windows unless safe mode

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  1.    19 Dec 2017 #21

    Seems like a lot of people are experiencing similar issues and it seems to be caused by the latest AMD driver. The best fix is to remove the existing driver and download and install Version: 8.970.100.9001 [01/13/2015]
      My ComputerSystem Spec


  2. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       19 Dec 2017 #22

    Thanks for posting. Hopefully this will help others.
      My ComputerSystem Spec

  3.    20 Dec 2017 #23

    You are welcome. I have fixed many with this simple fix. May be worth pinning due to All the issues such as BSOD, Black screens, Screens being resized, Windows stretching off the screen and more
      My ComputerSystem Spec


  4. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       20 Dec 2017 #24

    You will notice in my posting #2, #9 and #12 I recommended older driver. It has worked in several cases. The trick is finding right driver for each device.

    For my AC7260 wireless card it is a 2014 driver.

    I'm not a fan of updating drivers for the sake of updating drivers. If a driver is working I tend to leave it alone until it has to be updated, BSOD's.

    Not everyone will share this view.


    Ken
      My ComputerSystem Spec


  5. Posts : 17,904
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Dec 2017 #25

    If you have any future problems related to:
    black or blue display
    freezing
    display artifacts
    unexpected crashes
    run the DM log collector > post a zip for troubleshooting
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  6.    20 Dec 2017 #26

    Techjourney said: View Post
    You are welcome. I have fixed many with this simple fix. May be worth pinning due to All the issues such as BSOD, Black screens, Screens being resized, Windows stretching off the screen and more
    Strongly Agree
      My ComputerSystem Spec

  7.    20 Dec 2017 #27

    Any specific spot to grab those drivers? Im trying to dig em up but its proving difficult. Seems they were a win update release or something
      My ComputerSystem Spec

  •    21 Dec 2017 #28

    Try the following

    1. In Device Manager, right click on the Display Adapter Driver and choose Update Driver2. Choose 'Browse my computer'3. Choose 'Let me pick from a list...'4. Choose an older driver - Version: 8.970.100.9001 [01/13/2015]) and click Next
      My ComputerSystem Spec

  •    22 Dec 2017 #29

    Thanks for all the advice guys i do appreciate it and a couple of the posts got me stable. Unfortunately it just wont go tho, no matter version of drivers or even windows 8. Something is wierd, tried my buddys card today and it was fine so im wondering if something has gone sideways with the hard ware. Either way, im in the market for an nvidia now haha
      My ComputerSystem Spec


  • Posts : 7,474
    Windows 10 Pro x64 Build 1709
       22 Dec 2017 #30

    Well there should be some good sales. Take care and Happy Holidays.
      My ComputerSystem Spec


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