Windows 10: Screen goes black, and can't boot into windows unless safe mode

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  1.    16 Dec 2017 #11

    Caledon Ken said: View Post
    Once DDU is done did you tell windows not to update drivers? And then you installed the driver you wanted, the older driver.
    Yes, and yes i do have a blutooth Logitech performance mx mouse thatsba couple years old and a corsair keyboard
      My ComputerSystem Spec


  2. Posts : 6,011
    Windows 10 Pro Build 1709
       16 Dec 2017 #12

    Did you try an even older driver? (of course worth seeing if this is tied to Logitech).
      My ComputerSystem Spec

  3.    16 Dec 2017 #13

    Caledon Ken said: View Post
    Did you try an even older driver? (of course worth seeing if this is tied to Logitech).
    we have PROGRESS! haha

    So im typing this now in the normal windows environment but the tricky part... I did two things at once so im not sure which was the correcting factor.

    In safe mode i ran DDU again but as soon as i clicked the clean and restart command i pulled the mouse dongle out. I t did the driver clean up, rebooted and i plugged mouse back in and her i am.

    Current situation, still running baseline microsoft video drivers. Im going to try a restart with logitech plugged in and see what happens. if fine then ill try the july version of amd drivers!

    fingers crossed something goes rightClick image for larger version. 

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      My ComputerSystem Spec


  4. Posts : 6,011
    Windows 10 Pro Build 1709
       16 Dec 2017 #14

    My fingers are crossed too !!
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  5.    16 Dec 2017 #15

    It crapped out, i was attempting the latest drivers just because. Once the progress bar got to installing drivers ahe blacked out and just kept cycling the monitors off and on. Ill get to safe mode, try older drivers....
      My ComputerSystem Spec

  6.    16 Dec 2017 #16

    I might buy a new card, nvidia..... Back to my old roots. Ive read about many people suffering this issue and there is confirmation in the specific file but no fixes for about a year. I wonder why it was all of a sudden for me last month that it died
      My ComputerSystem Spec


  7. Posts : 6,011
    Windows 10 Pro Build 1709
       16 Dec 2017 #17

    Do you know your Windows version dates, in other words when did your system update to 1703 and then to 1709. In the last two months I saw several machines just jumping to 1703 and then quickly to 1709.

    If you are a Win 10 Pro user you could delay updates for so many months.

    Long shot.. you mentioned you have a Dell MB. Are there BIOS available for it? Not saying to update just exploring.

    There is also some discussion in this link about MSI Live update Series (which updates graphic card BIOS & Drivers). Did you card come with a support disk with such a function. May need to find Win 10 version.

    https://ca.msi.com/Graphics-card/R9-290-4GD5.html

    I will agree with you, sometimes it is just easier to get new technology although that costs green dollars.
      My ComputerSystem Spec

  8.    17 Dec 2017 #18

    Caledon Ken said: View Post
    Do you know your Windows version dates, in other words when did your system update to 1703 and then to 1709. In the last two months I saw several machines just jumping to 1703 and then quickly to 1709.

    If you are a Win 10 Pro user you could delay updates for so many months.

    Long shot.. you mentioned you have a Dell MB. Are there BIOS available for it? Not saying to update just exploring.

    There is also some discussion in this link about MSI Live update Series (which updates graphic card BIOS & Drivers). Did you card come with a support disk with such a function. May need to find Win 10 version.

    https://ca.msi.com/Graphics-card/R9-290-4GD5.html

    I will agree with you, sometimes it is just easier to get new technology although that costs green dollars.
    Ill have to see what version windows im running. I would assume the latest, is there a way to revert? Ill also look into a bios update on my card, i do have the disc etc that came with it.
      My ComputerSystem Spec


  9. Posts : 6,011
    Windows 10 Pro Build 1709
       17 Dec 2017 #19

    You can revert easily in the first 10 days.

    Start > Settings > Update & security > Recovery
      My ComputerSystem Spec

  10.    19 Dec 2017 #20

    Seems like a lot of people are experiencing similar issues and it seems to be caused by the latest AMD driver. The best fix is to remove the existing driver and download and install Version: 8.970.100.9001 [01/13/2015]
      My ComputerSystem Spec


 
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