1.    30 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 1
    Windows 10

    Paid for MS Solitaire on 8.1 after upgrade to 10 asking to pay again


    I paid for MS Solitaire Collection when my computer was using Windows 8.1 after upgrading to 10 yesterday and importing my sign in credentials it is now asking for me to pay again to upgrade to commercial free. Did I miss something in the upgrade that I should have done differently?

    R
    Last edited by qwerty48; 30 Jul 2015 at 07:54.
      My ComputerSystem Spec
  2.    01 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    Same here - not happy with this. Any ideas where to contact?
      My ComputerSystem Spec
  3.    01 Aug 2015 #3
    Join Date : Jun 2014
    San Diego, CA
    Posts : 1,688
    Windows 10 Pro Insider Preview x64

    Maybe try hitting up Windows Support on Twitter. They seem to be pretty responsive.

    https://twitter.com/windowssupport
      My ComputerSystem Spec
  4.    01 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    Thanks for the idea - have just done it. Will post what happens
      My ComputerSystem Spec
  5.    01 Aug 2015 #5
    Join Date : Jun 2014
    San Diego, CA
    Posts : 1,688
    Windows 10 Pro Insider Preview x64

    Quote Originally Posted by Bernara View Post
    Thanks for the idea - have just done it. Will post what happens
    I hit them up too. I'll let you know if I hear back.
      My ComputerSystem Spec
  6.    01 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 73
    Windows 10 Pro

    And if you are an old crone living in the dark ages and DON'T twitter are there any other options? No facebook either........
      My ComputerSystem Spec
  7.    03 Aug 2015 #7
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    This from the Solitaire support Facebook page:

    Hey folks, we are seeing a few posts about issues in the Windows 10 build, so I'd like to address a few of them here.
    1. "I purchased Premium but now I'm seeing ads."
    - This is a known bug and it's already been fixed internally. We are just testing the fix and will then release a title update with this fix very shortly. This is our #1 priority issue, so it will be very soon.

    Light at the end of the tunnel
      My ComputerSystem Spec
  8.    08 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    When I logged on today there was a message saying I now had Premium. That seems to be the case, although they do not seem to have upgraded the points from the games already completed. I can live with that.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Spider Solitaire on WIn 10 64
got to ask guys, could Spider Solitaire work on Win 10 X64? I ask this because i never go back to an older OS. thanks Jeff
Gaming
Solitaire Collection from MS Store Won't Run
Greetings, I'm running Win 10 Build 9860 and I find neither Microsoft Solitaire Collection nor Microsoft Sudoku installed from the Store (xBox versions, I think) will run. They look like they are starting, but then the dots in a circle freeze and...
Gaming
Want to remove the ads from Solitaire in Windows 10? That'll be $1.49.
Source
Windows 10 News
Celebrating Microsoft Solitaire
Source: http://blogs.windows.com/bloggingwindows/2015/05/18/celebrating-microsoft-solitaire/
Windows 10 News
Hyper for YouTube not showing as Paid (and other apps too)
I paid for the app and it just started in windows 10 build 10056 not showing as paid. Is anyone else having this issue with paid apps in this build?
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:34.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums