1.    1 Week Ago #1
    Join Date : Aug 2015
    Posts : 43
    Windows 10

    Event ID 1001 & 1002


    Hi

    I recently bought the game THE HUNTER CALL OF THE WILD and have been playing it but I do tend to find the game crash's quite often.

    I posted in their forums on this and one user said to look at the event viewer so I did and I found the crash's in the list. I seem to have two different even ID's 1001 & 1002

    Now I also get an error message

    Please forgive the caps was copy and pasted so would not have to type it all in
    error, D3D device lost

    Device removed reason: DXGI_ERROR_DEVICE-HUNG,GRAPHIC DEVICE STOPPED RESPONDING, THERE MIGHT BE AN INFINITE LOOP IN A GPU PROGRAM.

    PLEASE VERIFY THAT THE LATEST GRAPHIC DEVICE DRIVERS ARE INSTALLED
    No I do know my graphics card is a little under powered for the game might this be causing this issue or might there be a different reason?

    I do know for a fact my drivers are up to date as I checked that first as the error message suggested and it came back most up to date drivers already installed.

    As far as I know the rest of the game requirements are meet or exceeded is only the graphics card that is under powered as they want NVIDEA where as I have Intel. Will rectify this when I replace this system next summer, but until then what if anything can I do to resolve this issue so it won't crash all the time like this had 3-4 crash's this morning alone already.

    Sometimes I can play for hours unaffected and other times like this morning can't even clear 30 minutes without multiple crash's

    Thanks!
      My ComputerSystem Spec
  2.    1 Week Ago #2
    Join Date : Apr 2017
    Posts : 8,681
    windows 10 professional version 1607 build 14393.969 64 bit

    This log collector that we use in the bsod forum will collect mini dumps, msinfo32, dxdiag, event viewer, etc.
    Please run the DM log collector using English as the default language and post a zip into the thread:
    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

 


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