New
#1
Screen goes Blank or colored while Gaming
This has been bugging me like crazy. I'll be playing a game and a good chance it'll either cause the computer to reboot or the monitor will shut off (sometimes it'll give a colored screen). Heavy games like GTA5 seem to cause it faster. Dead by Daylight I was able to play, for about week after the issue started to crop up on GTA5, then it occurred on that as well.
I should mention I've done tests with programs and the temperatures for both the CPU and GPU are within acceptable parameters. I've also done two complete clean Windows installations so I highly doubt it's anything software related. When the computer turns the screen off (acts like it doesn't receive a signal) with the tower still running, or a colored screen, there is sound but it's normal. I can hear programs going on still but after some time it all stops, sound wise, and there's nothing but the blank/colored screen and the sound of the tower running.
The whole problem only started to present itself about three weeks ago. Like stated above the temperatures are within acceptable parameters. I've kept afterburner open and it got close to 80oC but that's been normal for years. This last time it happened, about 50 minutes ago, I forced the fans to work at 60% which pulled the temp down to 71oC. Unfortunately that didn't stop the colored screen from striking again. I also always use DDU in safe mode when doing clean installs of GPU drivers. I'm even on 384.94 but in all honesty I don't think it's tied to the drivers as I've gone back 10 drivers old and the issue remains.
I'd say it could be the PSU, the external one this Alienware comes with (330w), but the computer can stay on just fine while on Firefox and 20+ tabs open. Then there's games where it just doesn't, or hasn't, happened yet like Dota 2 with all the settings on high and optional settings turned on. GTA5 and Saints Row the 3rd can trigger this event within a hour or shorter. It baffles me as to why Dota 2 with high settings and all optional settings turned on won't trigger it but other games will.
Any speculation or help on this would be appreciated.