Windows 10: Xbox One Controller Auto-Disconnects from Machine Solved

  1.    16 Jul 2017 #1

    Xbox One Controller Auto-Disconnects from Machine


    I am using an Xbox One S controller on Windows 10. After plugging in and syncing the controller, it disconnects after maybe 10-15 seconds of use. Until the disconnect, it works perfectly fine. I have no idea what is happening, or how to fix it.

    Things I have tried:

    1. A different micro USB cable
    2. Deleting the drivers in device manager so they reinstall
    3. Restarting the PC
    4. Changing the controller batteries
    5. Using a different controller
    6. Using a different USB port

    I have gotten to a point where I have ruled out all of the generic possibilities and can't find useful help in other forum posts. If anyone has any idea what the problem is I would appreciate the help.
      My ComputerSystem Spec

  2. tute123456's Avatar
    Posts : 2
    Windows 10 PRO -x64
       26 Jun 2018 #2

    i have the same problem, solución??
      My ComputerSystem Spec

  3. AnonVendetta's Avatar
    Posts : 183
    Windows 10 Enterprise LTSB N 1607 x64
       26 Jun 2018 #3

    I was going to say that maybe the battery needs to be charged, but since you're using a cable.....What version of 10 are you running (1607, 1703, 1709, 1803, etc)? I believe you need to be running 1607 at a minumum for this controller to work. Is 10 up to date? Do other controllers work? I can't think of any other relevant questions to ask, it's possible your controller may be defective. If I were you I would call Microsoft and ask about a replacement.

    For the record, my Xbox One S controller works perfectly via Bluetooth or USB. I use an official battery pack rather than disposable batteries. I'm running 10 Enterprise LTSB N 1607, this is the latest version of my edition and all updates/drivers are installed.
      My ComputerSystem Spec

  4. tute123456's Avatar
    Posts : 2
    Windows 10 PRO -x64
       26 Jun 2018 #4

    AnonVendetta said: View Post
    I was going to say that maybe the battery needs to be charged, but since you're using a cable.....What version of 10 are you running (1607, 1703, 1709, 1803, etc)? I believe you need to be running 1607 at a minumum for this controller to work. Is 10 up to date? Do other controllers work? I can't think of any other relevant questions to ask, it's possible your controller may be defective. If I were you I would call Microsoft and ask about a replacement.

    For the record, my Xbox One S controller works perfectly via Bluetooth or USB. I use an official battery pack rather than disposable batteries. I'm running 10 Enterprise LTSB N 1607, this is the latest version of my edition and all updates/drivers are installed.
    Hi, mi version windows 10 10.0.17692.1000 , drivers fully updated....
      My ComputerSystem Spec


 

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