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  1.    28 Jun 2017 #1
    Join Date : Jan 2016
    Posts : 16
    Window 10 64-bit

    Game crashes without any error.


    Bought The Witcher 3 finally. Been playing then the crash occurs. There's no error. Game just freezes but the audio still goes and responds to inputs. When I press escape or alt tab, I go straight to desktop and the game just closes. Happening frequently now. Went to event viewer and saw this. Anyone know how to tackle this?

    Faulting application name: mmc.exe, version: 10.0.15063.0, time stamp: 0xc39bfa6e
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000409
    Fault offset: 0x0000000000000000
    Faulting process id: 0x2d0c
    Faulting application start time: 0x01d2f027cb479b36
    Faulting application path: C:\Windows\system32\mmc.exe
    Faulting module path: unknown
    Report Id: fc0668db-1298-49db-9c5c-83f39ca7424f
    Faulting package full name:
    Faulting package-relative application ID:
      My ComputerSystem Spec
  2.    28 Jun 2017 #2
    Join Date : Jun 2017
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit

    Please open an elevated command prompt and run the command
    Code:
    sfc /scannow
    Please screenshot back the results.

    This is due to the entire computer being bought second hand.
      My ComputerSystem Spec
  3.    29 Jun 2017 #3
    Join Date : Jan 2016
    Posts : 16
    Window 10 64-bit
    Thread Starter

    Quote Originally Posted by Hydrate View Post
    Please open an elevated command prompt and run the command
    Code:
    sfc /scannow
    Please screenshot back the results.

    This is due to the entire computer being bought second hand.
    Good call on the 2nd hand bit.
    Here is the result.
    Click image for larger version. 

Name:	sfc scannow.png 
Views:	5 
Size:	38.1 KB 
ID:	141631
      My ComputerSystem Spec
  4.    29 Jun 2017 #4
    Join Date : Jun 2017
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit

    Here is the result.
    Click image for larger version. 

Name:	sfc scannow.png 
Views:	5 
Size:	38.1 KB 
ID:	141631[/QUOTE]

    As I suspected. Your Windows install is a little bit disorganized. Reboot the computer, do the exact same command and post the results a second time, then attempt the following after you login ONLY if the verbose says there are no problems detected:

    Press [Windows Key + X] and this menu should appear



    Select

    Type in the following command:
    Code:
    dism /online /cleanup-image /restorehealth
    And press [Enter]

    Allow this process to reach 100% and post a screenshot once more.



    Run your game once more and see if Microsoft Management Console snap-in still gives you a hard time.
      My ComputerSystem Spec
  5.    29 Jun 2017 #5
    Join Date : Jan 2016
    Posts : 16
    Window 10 64-bit
    Thread Starter

    Quote Originally Posted by Hydrate View Post
    Here is the result.
    Click image for larger version. 

Name:	sfc scannow.png 
Views:	5 
Size:	38.1 KB 
ID:	141631
    As I suspected. Your Windows install is a little bit disorganized. Reboot the computer, do the exact same command and post the results a second time, then attempt the following after you login ONLY if the verbose says there are no problems detected:

    Press [Windows Key + X] and this menu should appear



    Select

    Type in the following command:
    Code:
    dism /online /cleanup-image /restorehealth
    And press [Enter]

    Allow this process to reach 100% and post a screenshot once more.



    Run your game once more and see if Microsoft Management Console snap-in still gives you a hard time.[/QUOTE]

    Thank you for the replies. I only have a problem with sfc /scannow making me have a login loop. Have to enter safe mode first then restart then it's ok. I don't actually login anymore since it's just my personal computer so it goes straight to desktop after boot. Could this be a problem? Also, I use a custom theme that resets every time I do this as well.

    EDIT: Update after running sfc /scannow again
    So I ran it again but before I did, I put my theme back on and it resulted the same it seems as seen here. Then I ran it again and it resulted in no errors. Here is the result of dism /online /cleanup-image /restorehealth. As you can see, I haven't changed my theme yet. I can't take the white background though.
    Last edited by hangtime21; 29 Jun 2017 at 05:18.
      My ComputerSystem Spec
  6.    29 Jun 2017 #6
    Join Date : Apr 2015
    Posts : 172
    Windows 10 Enterprise x64

    Even if sfc or dism does find corrupt files, I doubt it has anything to do with the game not starting?

    @hangtime21: Is your version from GOG, Steam, or retail (discs)? Video drivers are up to date?
      My ComputerSystem Spec
  7.    29 Jun 2017 #7
    Join Date : Jan 2016
    Posts : 16
    Window 10 64-bit
    Thread Starter

    Quote Originally Posted by AnonVendetta View Post
    Even if sfc or dism does find corrupt files, I doubt it has anything to do with the game not starting?

    @hangtime21: Is your version from GOG, Steam, or retail (discs)? Video drivers are up to date?
    The game starts. It crashes some minutes into it. It's the steam version. Updated to latest nvidia driver and it helped a bit but still crashed after a longer time. Haven't been able to test it out now after these though since I'm watching a tournament. I'll update how it goes when I get to play.
      My ComputerSystem Spec
  8.    29 Jun 2017 #8
    Join Date : Jun 2017
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit

    Quote Originally Posted by hangtime21 View Post
    The game starts. It crashes some minutes into it. It's the steam version. Updated to latest nvidia driver and it helped a bit but still crashed after a longer time. Haven't been able to test it out now after these though since I'm watching a tournament. I'll update how it goes when I get to play.
    We need a working system to rule out the system's integrity is not at fault.

    Try to reinstall your graphics drivers and lower the graphics setting down. What's the temperature for your laptop's GPU/CPU/MOBO when it's running?
      My ComputerSystem Spec
  9.    30 Jun 2017 #9
    Join Date : Jan 2016
    Posts : 16
    Window 10 64-bit
    Thread Starter

    Quote Originally Posted by Hydrate View Post
    We need a working system to rule out the system's integrity is not at fault.

    Try to reinstall your graphics drivers and lower the graphics setting down. What's the temperature for your laptop's GPU/CPU/MOBO when it's running?
    Using a desktop. The gpu gets to 80c. Haven't noticed cpu though. Tried the game again and same problem. Still froze. Alt tab then it exits without any error notice. Event viewer says same mmc.exe problem. Have yet to change the graphics settings. Could it be the custom theme?

    Edit: Also noticed this warning preceding the error a few seconds. "Display driver nvlddmkm stopped responding and has successfully recovered."
      My ComputerSystem Spec
  10.    30 Jun 2017 #10
    Join Date : Jun 2017
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit

    Quote Originally Posted by hangtime21 View Post
    Using a desktop. The gpu gets to 80c. Haven't noticed cpu though. Tried the game again and same problem. Still froze. Alt tab then it exits without any error notice. Event viewer says same mmc.exe problem. Have yet to change the graphics settings. Could it be the custom theme?

    Edit: Also noticed this warning preceding the error a few seconds. "Display driver nvlddmkm stopped responding and has successfully recovered."
    Have you attempted to reinstall video drivers?
      My ComputerSystem Spec

 
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