Windows 10: Event Error 5973 on Microsoft Solitaire Collection

  1. Posts : 78
    windows 10 professional 64-bit
       02 Jun 2017 #1

    Event Error 5973 on Microsoft Solitaire Collection

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ID:	137834After I got rid of the System Restore error: (see System Restore fails: AppxStaging %ProgramFiles%\WindowsApp 0x80070091 - Page 26 - Windows 10 Forums), I am now getting another error (see screenshot).

    It says:"Activation of app Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App failed with error: The application cannot be started. Try reinstalling the application to fix the problem. See the Microsoft-Windows-TWinUI/Operational log for additional information."

    I tried to see if Microsoft had a solution & found this "", which tells me to create an entire new user account. I am reluctant to do this, as I've really had to tweak Windows 10 (thank you tenforums) a lot.

    This site, "", although specfically for Windows 8, seems to suggest that it could be caused by changing the permissions or registry. This, of course, was done to fix the System Restore problem.

    I found an old thread on tenforums at Microsoft Solitaire Collection closes on launch, reason unknown. Solved - Windows 10 Forums, but that poster's issues got worse & for some reason, he was banned. (I'm new here, so I don't know what happened).

    Does anyone know what I can do to fix this? I'm thinking perhaps changing the permissions back, but I'm not sure how & I don't want to recreate the system restore problem.

    I could go to the Microsoft Store & reinstall it, but I'd like to get some sage advice first, before I cause another problem.
    Thanks in advance,
    Last edited by phrab; 03 Jun 2017 at 11:54. Reason: forgot screenshot
      My ComputerSystem Spec

  2. Posts : 78
    windows 10 professional 64-bit
    Thread Starter
       04 Jun 2017 #2

    As a further note. I did a backup & then reinstalled the Microsoft Solitaire Collection. However, had to restart Windows because everything was slow, Classic Start Menu wouldn’t load, & couldn’t choose anything from Macrium Reflect log/event viewer. However, when I click on solitair collection & then close it, the Start Menu wouldn’t work properly & everything has a long delay, such as all menus; in fact, right clicking didn't bring up any menus, so I think it screwed with my Nvidia graphics. Also, Xbox 360 & Xbox One were installed.

    If I would logout & then login, my menus, etc. were back to normal, but I don't know why starting the Microsoft Solitaire Collection would do that. I ended up restoring the backup.

    Still looking for ideas, if anyone has any.
    Thanks in advance,
      My ComputerSystem Spec

  3. Posts : 78
    windows 10 professional 64-bit
    Thread Starter
       05 Jun 2017 #3

    Today I noticed that I can't launch "Sticky Notes". It seems I did something to the metro apps. Any suggestions as to what I can do? If I update to Windows Creator, will that reinstall the apps?
    Thanks in advance,
      My ComputerSystem Spec

  4.    12 Jun 2017 #4

    I could be wrong, but an "upgrade" is a whole new install. The iso is around 3 gigs ! I ran into a similar problem with
    BingWeather. Uninstalled the weather app, reinstalled apps and doing a Reflect image now.

    Happyness is Windows ?
      My ComputerSystem Spec

  5. Posts : 78
    windows 10 professional 64-bit
    Thread Starter
       12 Jun 2017 #5

    I fixed my Sticky Notes, but still have a problem with the Solitair collection
      My ComputerSystem Spec

  6.    12 Jun 2017 #6

    I uninstalled the bing? weather app and reinstalled the apps again. It did not show up in the menu. A Windows 10 reinstall did not fix the problem. I have a feeling, for my problem, that MS changed something that one of three puters did not
    like. All three puters had to have clean installs up until the Creators upgrade, I let MS do it.
    Probably a MS problem which may get fixed ??????
      My ComputerSystem Spec


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