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#1
Event Error 5973 on Microsoft Solitaire Collection
After I got rid of the System Restore error: (see System Restore fails: AppxStaging %ProgramFiles%\WindowsApp 0x80070091 - Page 26 - Windows 10 Forums), I am now getting another error (see screenshot).
It says:"Activation of app Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App failed with error: The application cannot be started. Try reinstalling the application to fix the problem. See the Microsoft-Windows-TWinUI/Operational log for additional information."
I tried to see if Microsoft had a solution & found this "https://support.microsoft.com/en-us/help/3064045/windows-store-apps-may-not-open-and-event-id-5973-is-logged-in-the-application-log", which tells me to create an entire new user account. I am reluctant to do this, as I've really had to tweak Windows 10 (thank you tenforums) a lot.
This site, "https://support.microsoft.com/en-us/help/2798317/win8-app-modern-apps-fail-to-start-if-default-registry-or-file-permissions-modified", although specfically for Windows 8, seems to suggest that it could be caused by changing the permissions or registry. This, of course, was done to fix the System Restore problem.
I found an old thread on tenforums at Microsoft Solitaire Collection closes on launch, reason unknown. Solved - Windows 10 Forums, but that poster's issues got worse & for some reason, he was banned. (I'm new here, so I don't know what happened).
Does anyone know what I can do to fix this? I'm thinking perhaps changing the permissions back, but I'm not sure how & I don't want to recreate the system restore problem.
I could go to the Microsoft Store & reinstall it, but I'd like to get some sage advice first, before I cause another problem.:)
Thanks in advance,
Phil
Last edited by phrab; 03 Jun 2017 at 11:54. Reason: forgot screenshot