GTA V has stopped working

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  1. Kyle's Avatar
    Posts : 208
    Windows 10 20H2 OS Build 19042.928
       #1

    GTA V has stopped working


    Hi people.

    Has anyone been able to get GTA V working on Windows 10? (Pro x64) As soon as I launch it I get the "NSanityHD has signed in." at the Social Club launcher and then just as it attempts to launch the game it crashes. I've been trying to figure this out for the past few days since I upgraded from Windows 7 Ultimate. (3 days ago) I've tried to update my Radeon R9 280X drivers as well. The game was working fine on Windows 7. (???)

    Also C&C Red Alert 2 AND Battlefield 3 just refuses to launch. The only game I've been able to play without issues is Counter-Strike: Source. I've tried to verify the integrity of the game files using a shortcut with the "-verify" parameter with no luck. (GTA V is the Social Club/Rockstar Games version, not the Steam one)
      My Computer

  2. Neemobeer's Avatar
    Posts : 226
    Many
       #2

    You can try right clicking the game launcher and select "Troubleshoot Compatibility" it may be able to fix any issues.
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  3. Kyle's Avatar
    Posts : 208
    Windows 10 20H2 OS Build 19042.928
    Thread Starter
       #3

    I've tried every troubleshoot I can. I had a Microsoft tech remotely connect to my PC to try and resolve it and that guy just messed everything up and disconnected. (No, it wasn't a scammer that connected) The bloke tried to install different display drivers over the version I had. Then he installed a Radeon HD 7900 display driver in Device Manager...he had no idea what he was doing. I've removed my old display drivers with DDU and installed the latest for my Radeon R9 280X for Windows 10 x64 (as the other was an older version for Windows 7) but that didn't work. It still crashes. I'm at a loss.
      My Computer

  4. Neemobeer's Avatar
    Posts : 226
    Many
       #4

    Can you try getting a memory dump of the crash. You can follow my tutorial here to get a memory dump. https://windowsforum.com/threads/tro...rashes.220686/
      My Computer

  5. Kyle's Avatar
    Posts : 208
    Windows 10 20H2 OS Build 19042.928
    Thread Starter
       #5

    Here are the logs and dumps. It took too long to upload to attachments so here's a fast Dropbox link:
    Dropbox - GTAdumps.zip
      My Computer

  6. RoadBlaster's Avatar
    Posts : 415
    Win 10 Pro V20h2
       #6

    I have GTAV online working fine on Win10Pro working fine since the free update to Win10 came out !

    Go to your Docs Folder the go into GTAV Folder & open Launcher .txt file & post it on here it will tell you why it is not launching ?
      My Computers

  7. Kyle's Avatar
    Posts : 208
    Windows 10 20H2 OS Build 19042.928
    Thread Starter
       #7

    Here's the launcher log.
    Attachment 107497
      My Computer

  8. RoadBlaster's Avatar
    Posts : 415
    Win 10 Pro V20h2
       #8

    IoNGeNeRaL said:
    Here's the launcher log.
    Attachment 107497
    Code: 107 (LAUNCHER_ERR_GAME_CRASHED) Rockstar Support

    GTA V - Launcher Crash - Code 107 and 255 (ff) Rockstar Support

    What other programs are you running on startup as these may be crashing it ?

    Also on Win10 GTAV requires the use of Net Framework 3.0 & 2.0 if you you know how to switch it on

    Got To : Control Panel / Programs & Features / Turn Windows Programs On & Off - then tickbox Net Framework 3.0 & download all files.

    You may need to verify the GTAV game data ?

    Did you not re-download GTAV upon the win10pro install ? you may have an out of date download of gtav ?
      My Computers

  9. Kyle's Avatar
    Posts : 208
    Windows 10 20H2 OS Build 19042.928
    Thread Starter
       #9

    I just have a clean installation of the game with the DLCs. No mods/cheats/trainers or anything that changes the way the game is meant to be. No textures or anything. I use MSE and MBAM as my security and anti-virus programs and the games executables are allowed in the firewall. I've ticked Net Framework 3.0 and downloaded all the files. I'll try again.

    EDIT: Even with the above methods it still does not work.

    Code:
    [2016-10-25 14:00:13.906] [DISPLAY] Using DPI 96
    [2016-10-25 14:00:13.990] [DISPLAY] File version 10000:36d0001 (for K:\Games\Rockstar Games\Grand Theft Auto V\GTA5.exe)
    [2016-10-25 14:00:15.797] [DISPLAY] File version 10002:5 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
    [2016-10-25 14:00:15.867] [DISPLAY] File version 10000:36d0001 (for K:\Games\Rockstar Games\Grand Theft Auto V\GTAVLauncher.exe)
    [2016-10-25 14:00:15.886] [DISPLAY] Version: 1.0.231.0|1.0.877.1|1.2.0.5|1.0.877.1|FFP
    [2016-10-25 14:00:16.360] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
    [2016-10-25 14:00:16.425] [DISPLAY] File version 10000:3 (for K:\Games\Rockstar Games\Grand Theft Auto V\PlayGTAV.exe)
    [2016-10-25 14:00:16.900] [DISPLAY] File version 10000:36d0001 (for K:\Games\Rockstar Games\Grand Theft Auto V\GTA5.exe)
    [2016-10-25 14:00:17.153] [DISPLAY] Opened options file.
    [2016-10-25 14:00:17.283] [DISPLAY] File version 10002:5 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
    [2016-10-25 14:00:17.331] [DISPLAY] Social Club initializing...
    [2016-10-25 14:00:18.116] [DISPLAY] Attempting to create device...
    [2016-10-25 14:00:18.126] [DISPLAY] Attempting to initialise DX9 COM object...
    [2016-10-25 14:00:19.193] [DISPLAY] Window size: 690 x 496
    [2016-10-25 14:00:19.257] [DISPLAY] Successfully created DX Device!
    [2016-10-25 14:00:22.076] [DISPLAY] Geo: GB
    [2016-10-25 14:00:24.968] [DISPLAY] File version 10000:36d0001 (for K:\Games\Rockstar Games\Grand Theft Auto V\GTA5.exe)
    [2016-10-25 14:00:39.454] [DISPLAY] In-place download is up-to-date.
    [2016-10-25 14:00:39.792] [DISPLAY] Launching game...
    [2016-10-25 14:00:39.798] [DISPLAY] (path: K:\Games\Rockstar Games\Grand Theft Auto V\GTA5.exe cmdline: "K:\Games\Rockstar Games\Grand Theft Auto V\GTA5.exe")
    [2016-10-25 14:00:52.058] [DISPLAY] Game exited with code 0xc0000005
    [2016-10-25 14:00:52.058] [ ERROR ] Unable to stat out-file!
    [2016-10-25 14:00:52.061] [ ERROR ] ************************************************************************
    [2016-10-25 14:00:52.061] [ ERROR ] * Setting error condition
    [2016-10-25 14:00:52.062] [ ERROR ] * Category:  1 (ERROR_CATEGORY_LAUNCHER)
    [2016-10-25 14:00:52.063] [ ERROR ] * Code:     107 (LAUNCHER_ERR_GAME_CRASHED)
    [2016-10-25 14:00:52.063] [ ERROR ] * Extra:     
    [2016-10-25 14:00:52.063] [ ERROR ] * Localised: Launcher error.  Code: 107 
    [2016-10-25 14:00:52.063] [ ERROR ] ************************************************************************
    [2016-10-25 14:00:52.065] [ ERROR ] Unable to read out-file!
    [2016-10-25 14:00:52.068] [ ERROR ] ************************************************************************
    [2016-10-25 14:00:52.068] [ ERROR ] * Setting error condition
    [2016-10-25 14:00:52.069] [ ERROR ] * Category:  5 (ERROR_CATEGORY_EXIT_CODE)
    [2016-10-25 14:00:52.070] [ ERROR ] * Code:     -1073741819 (c0000005)
    [2016-10-25 14:00:52.070] [ ERROR ] * Extra:     
    [2016-10-25 14:00:52.070] [ ERROR ] * Localised: Grand Theft Auto V exited unexpectedly.  
    
    Please click Retry below to enter the game again, or click Safe Mode to launch the game with reduced graphics settings.  
    
    If you continue to have problems playing the game, please contact Rockstar Games Customer Service at http://support.rockstargames.com
    [2016-10-25 14:00:52.070] [ ERROR ] ************************************************************************
    [2016-10-25 14:00:52.074] [ ERROR ] Exit code 0xc0000005 indicates a game crash (STATUS_ACCESS_VIOLATION)
    [2016-10-25 14:00:52.086] [ ERROR ] Unable to clear in-file and out-file!
    [2016-10-25 14:00:56.074] [DISPLAY] Uninitializing.
      My Computer

  10. RoadBlaster's Avatar
    Posts : 415
    Win 10 Pro V20h2
       #10

    Command Line Launch options:

    Available Command Lines for GTAV on PC Rockstar Support

    Also what else have you done to win10pro as in setting ect, if all else fails you should re-install win10 install all drivers use Windows Defender then re-download GTAV, I am running Norton Full Internet Security with no conflicts.

    You may need to scramble wipe you os hard drive & game data drive to ensure no previous data is being read as I have had these problems with SSD's in the last year. I know this is a pain is the ass but this way you will know if it is a software / install error or a hardware fault after re-install if it still does not boot ?

    I only say re-install because you say Microsoft have remote accessed your system this way everything is a fresh install.
      My Computers


 
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