1.    25 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 2
    Windows 10

    Xbox One controller not connecting


    I have been using an Xbox One wireless controller with USB adaptor with Windows 10 on my laptop. This morning the operating system was updated. Now my controller doesn't connect. I am guessing the update erased the previously installed Xbox One controller driver. I have tried using a mini USB cable to connect my controller to my laptop. Nothing has worked. Please could someone explain how to update/reinstall the driver if that is the issue. I can't din anything that helps elsewhere, as the new update seems to have changed some of the settings. Thank you.
      My ComputerSystem Spec
  2.    26 Sep 2016 #2
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,254
    Windows 10 IoT

    I don't have the wireless adapter for my XBOX ONE game controller, but it works fine for me when connected to my PC with a USB cable. Windows 10 Education Version 1607 (build 14393.187)
    Somebody with a similar issue here, New Xbox one controller not recognized in my windows 10 PC help!
      My ComputerSystem Spec
  3.    26 Sep 2016 #3
    Join Date : Sep 2016
    Posts : 2
    Windows 10
    Thread Starter

    24 hours later and it's working


    I needed to reconnect the controller as though I had never used it before. I did this by pressing the connect button on the side of the wireless adaptor and by the port on the controller. This reinstalled the driver that I think was uninstalled when Windows updated.
      My ComputerSystem Spec
  4.    26 Sep 2016 #4
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,254
    Windows 10 IoT

    That's good news. If I use my controller on my PC with a USB cable, it automatically unlinks it from my XBOX. Then I to basically do what your did. Press the link button my XBOX and the one on the controller.
      My ComputerSystem Spec
  5.    27 Sep 2016 #5
    Join Date : Jun 2014
    San Diego, CA
    Posts : 1,690
    Windows 10 Pro Insider Preview x64

    Quote Originally Posted by mattman View Post
    I needed to reconnect the controller as though I had never used it before. I did this by pressing the connect button on the side of the wireless adaptor and by the port on the controller. This reinstalled the driver that I think was uninstalled when Windows updated.
    That will likely continue to happen randomly. It did with my controller and wireless adapter. Eventually I switched to the bluetooth Xbox One S controller and have had much fewer disconnects.
      My ComputerSystem Spec

 


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