Windows 10: Anniversary update won't allow mouse and keyboard to function in BF4 Solved

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  1. Posts : 6
    windows 10 pro 64bit
       18 Sep 2016 #1

    Anniversary update won't allow mouse and keyboard to function in BF4


    Windows 10 Anniversary Update, with version 1607, installed satisfactorily EXCEPT Logitech gaming keyboard & mouse will not work in the game. Both worked fine in prior version. Problem only occurs in this game. Any help greatly appreciated.
    Thanks,
    yodaplumber
      My ComputerSystem Spec


  2. Posts : 1,914
    Win10 Pro Build 16241
       18 Sep 2016 #2

    - which model Logitech Keyboard and Mouse..??

    - and which game..?
      My ComputersSystem Spec


  3. Posts : 6
    windows 10 pro 64bit
    Thread Starter
       18 Sep 2016 #3

    BugMeister said: View Post
    - which model Logitech Keyboard and Mouse..?? G710 & G602

    - and which game..?
    Battlefield 4

    Thanks Cousin
      My ComputerSystem Spec


  4. Posts : 1,914
    Win10 Pro Build 16241
       18 Sep 2016 #4

    - if the keyboard and mouse are both working OK, the problem must be with the game..
    - have you seen this vid..?


    - my Logitech G19 keyboard is working OK, as is my G9 mouse
    - but they're both wired..

    PS. make sure that you have the latest version of Logitech Gaming Software installed..
    http://support.logitech.com/en_gb/
    Last edited by BugMeister; 18 Sep 2016 at 19:13.
      My ComputersSystem Spec


  5. Posts : 6
    windows 10 pro 64bit
    Thread Starter
       18 Sep 2016 #5

    Thanks for the video.....some good origin info in it. Just did all the latest Logitech updates, but no joy. Pretty sure it has something to do with the last big Windows 10 update as everything worked fine right up to that point.
    Thanks for your input BugMeister.
      My ComputerSystem Spec


  6. Posts : 4
    Windows 10 Pro x64
       25 Sep 2016 #6

    I'm having the same issue, Logitech G710+ and G9 mouse. I can move the mouse in the deploy screen and deploy to the battlefield but once there I cannot use mouse or keyboard. Can't use the keyboard in the deploy screen either, just mouse.

    I tried putting the bf4.exe in compatibility mode but that changed nothing. The only thing that I noticed that as changed is the Windows Anniversary update, I'm going to roll back soon if I can't find any other fixes.
      My ComputerSystem Spec


  7. Posts : 1,914
    Win10 Pro Build 16241
       25 Sep 2016 #7

    If you have access to a "standard" type keyboard and mouse,
    it might be worth trying them out, to see if the fault is hardware-related..

    - can you borrow a different keyboard and mouse, just to check and make sure..??
      My ComputersSystem Spec


  8. Posts : 4
    Windows 10 Pro x64
       25 Sep 2016 #8

    Tried it with a Razer Lycosa keyboard and its still not working. I don't have any other mice to test out, but I'm guessing same result since it doesn't seem related to brand.
      My ComputerSystem Spec


  9. Posts : 6
    windows 10 pro 64bit
    Thread Starter
       25 Sep 2016 #9

    Rydox, BugMeister, yodaplumber's fix


    rydox said: View Post
    Tried it with a Razer Lycosa keyboard and its still not working. I don't have any other mice to test out, but I'm guessing same result since it doesn't seem related to brand.
    Tried Microsoft keyboard and mouse...no joy. Finally gave up and used the win 10 anniversary update (version 1607) rollback feature to previous version (1511) and wwalaa! Everything working great again. One caveat, 1511 then would not install any updates automatically soooo went to Microsoft update catalogue and downloaded & installed failed updates, (NOT the 1607 update!!). Everything now good. Note: update catalogue will not let you download updates unless your pop-up blockers are off.
    Hope it helps rydox
      My ComputerSystem Spec


  10. Posts : 4
    Windows 10 Pro x64
       25 Sep 2016 #10

    I went ahead and rolled back as well, everything's working now! This is the first issue I've ever had with Windows updates, hoping the last.

    Thanks for updating me on what fixed it for you yoda!
      My ComputerSystem Spec


 
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