RISK will not play after last XBOB ONE update.

  1. alphanumeric's Avatar
    Posts : 14,069
    Windows 10 IoT
       #1

    RISK will not play after last XBOB ONE update.


    After the last XBOX ONE update my RISK game will not play. It gets as far as connecting to the UBISOFT server, locks up, and kicks me back out to the Home screen.
    I went through the whole XBOX ONE Game Won't Start trouble shooter, https://support.xbox.com/en-US/games...reeze-solution
    I've Reset My Console, reinstalled the game, deleted all saved content etc. As per the trouble shooter. Even if I select skip, on the connecting to UBISOFT server screen, it locks up on the next screen. I can hear an audio hiss/noise in the background, then I'm kicked out to the Home Screen. Monopoly installed on the same XBOB ONE works without issue and connects to the UBISOFT server without issue. Both games were Digital purchases with the same account.
    OS Version 10.0.14393.1040 (rs1_xbox_rel_1608.160816-1851)fre,

    I posted on the XBOX ONE forum and UBISOFT Forum. At this point I'm looking to see if anybody else is having similar issues.
      My Computer

  2. alphanumeric's Avatar
    Posts : 14,069
    Windows 10 IoT
    Thread Starter
       #2

    Just got a reply from UBISOFT Tech support that appears to work. I got past the screen that locks up and was able to start a game.

    At this time the team is currently investigating reports of Risk crashing to the dashboard when attempting to connect to online services on Xbox One.
    Online play will not be possible until the issue is resolved.
    Please try this workaround to play online:
    1. Unplug the Ethernet cable or disable your connection
    2. Start risk and choose your profile
    3. Continue until you get the screen to appear that connections are unavailable and to either retry or you can select the Risk tile in the top right to start offline
    4. Once you are playing offline against AI, you can reconnect your connection.
    We apologize for any inconvenience this may have caused. Thank you for your continued patience while the team works to resolve the issue.
      My Computer


 

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