Windows 10: Windows 10 and Xbox one disconnect

  1. Posts : 3
    Windows 10 Education
       28 Aug 2016 #1

    Windows 10 and Xbox one disconnect

    Hey guys, I have windows 10 education as my OS. I frequently stream my Xbox one and my pc without issue, as of last week I am unable to stay connected to my Xbox one for more than a minute at a time (usually only a few seconds) before it says that I have been disconnected. Xbox is using wired connection while pc is wireless(same config that I normally use). My wireless is working fine. Help!
      My ComputerSystem Spec

  2.    01 Sep 2016 #2

    Also running Windows 10 Education here. I just connected to my XBOX ONE via the XBOX APP, streaming is working OK for me. 5 minutes plus so far. Did you run the test network connection from the settings > network menu? I'm wired at both ends here, PC and XBOX.
      My ComputerSystem Spec

  3.    01 Sep 2016 #3

    Try this, go to Settings > Network > Advanced settings > Alternate MAC address > clear.
      My ComputerSystem Spec

  4. Posts : 3
    Windows 10 Education
    Thread Starter
       01 Sep 2016 #4

    Resetting my Mac worked!! Thanks man!
      My ComputerSystem Spec

  5.    01 Sep 2016 #5

    Good stuff. Happy gaming/streaming. :)
      My ComputerSystem Spec

  6. Posts : 3
    Windows 10 Education
    Thread Starter
       02 Sep 2016 #6

    It wouldn't work again, after clearing my alternate Mac it worked again perfectly. Is there a reason I have to clear it before I stream?
      My ComputerSystem Spec

  7.    02 Sep 2016 #7

    To be honest, I don't know what clearing the alternate MAC address does? I just know it was one of the things Tech Support had me do when I had game issues. Streaming is working fine for me, that's one thing I've never had an issue with. Knock on wood. There was an XBOX update just recently. My system is getting an update right now. Go to Settings > System > Updates and it will list the update status and when the last update was done. Maybe the last update changed a setting?

    Did you run the test network connection from the settings > network menu?
      My ComputerSystem Spec


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