1. Joined : Aug 2016
    Posts : 3
    Windows 10 Education
       28 Aug 2016 #1

    Windows 10 and Xbox one disconnect


    Hey guys, I have windows 10 education as my OS. I frequently stream my Xbox one and my pc without issue, as of last week I am unable to stay connected to my Xbox one for more than a minute at a time (usually only a few seconds) before it says that I have been disconnected. Xbox is using wired connection while pc is wireless(same config that I normally use). My wireless is working fine. Help!
      My System SpecsSystem Spec


  2. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 8,226
    Windows 10 IoT
       01 Sep 2016 #2

    Also running Windows 10 Education here. I just connected to my XBOX ONE via the XBOX APP, streaming is working OK for me. 5 minutes plus so far. Did you run the test network connection from the settings > network menu? I'm wired at both ends here, PC and XBOX.
      My System SpecsSystem Spec


  3. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 8,226
    Windows 10 IoT
       01 Sep 2016 #3

    Try this, go to Settings > Network > Advanced settings > Alternate MAC address > clear.
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 3
    Windows 10 Education
       01 Sep 2016 #4

    Resetting my Mac worked!! Thanks man!
      My System SpecsSystem Spec


  5. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 8,226
    Windows 10 IoT
       01 Sep 2016 #5

    Good stuff. Happy gaming/streaming.
      My System SpecsSystem Spec


  6. Joined : Aug 2016
    Posts : 3
    Windows 10 Education
       02 Sep 2016 #6

    It wouldn't work again, after clearing my alternate Mac it worked again perfectly. Is there a reason I have to clear it before I stream?
      My System SpecsSystem Spec


  7. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 8,226
    Windows 10 IoT
       02 Sep 2016 #7

    To be honest, I don't know what clearing the alternate MAC address does? I just know it was one of the things Tech Support had me do when I had game issues. Streaming is working fine for me, that's one thing I've never had an issue with. Knock on wood. There was an XBOX update just recently. My system is getting an update right now. Go to Settings > System > Updates and it will list the update status and when the last update was done. Maybe the last update changed a setting?

    Did you run the test network connection from the settings > network menu?
      My System SpecsSystem Spec


 


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