I lost my paid for game after update

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  1. Posts : 192
    Windows 10
       #1

    I lost my paid for game after update


    On our other PC I had a game called Microsoft Solitaire and Casual games.
    I have not been able to to get it again, each time I click on the icon of the game, it goes to the Microsoft store.
    However that set of games is not on their list.
    Is there a way to retrieve it, since it is paid for.
    I did google for a solution, but it recommended to update the PC, which I always do anyway.

    That PC is a Windows 10 64 bit 22h
    Attached Thumbnails Attached Thumbnails I lost my paid for game after update-pc.jpg  
      My Computer


  2. Posts : 43,025
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Have tried simply searching the Store like this?
    I lost my paid for game after update-1.jpg
      My Computers


  3. Posts : 192
    Windows 10
    Thread Starter
       #3

    dalchina said:
    Have tried simply searching the Store like this?
    I lost my paid for game after update-1.jpg
    Thank you for the quick reply.
    Yes I did, but it is not the same as the one that game that came pre-installed on this PC,
    My wife paid for the Solitaire Premium edition of those games.
    Apparently, according to my google search, more people had the same issue.
    I tried to follow some of the suggestions, but every one of those brought me to the page you showed in your reply
    I could not find that game in the program files
      My Computer


  4. Posts : 43,025
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Is it possible that the particular app you have installed is a withdrawn/replaced build and only exists on that PC because it was installed whilst still available?

    Have you considered checking the install date and version number, and searching also using the version number?

    Is the build of the other PC older than yours?
      My Computers


  5. Posts : 192
    Windows 10
    Thread Starter
       #5

    dalchina said:
    Is it possible that the particular app you have installed is a withdrawn/replaced build and only exists on that PC because it was installed whilst still available?

    Have you considered checking the install date and version number, and searching also using the version number?

    Is the build of the other PC older than yours?
    The PC in the speccy attachment is the one in question and the game was pre-installed on this PC.
    We just paid for the upgrade to avoid the adds.
    I lost my paid for game after update-pc.jpg
      My Computer


  6. Posts : 43,025
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    I could not find that game in the program files
    Store apps aren't in the places where exe/dll programs you download and install exist. There's a special folder for UWP apps, assuming that's what it is.

    Store apps are continuously updated- and MS makes changes. You say the one on that PC can't be found in the Store.

    Well, example- nor can Groove now. Withdrawn/replaced.
      My Computers


  7. Posts : 192
    Windows 10
    Thread Starter
       #7

    dalchina said:
    Store apps aren't in the places where exe/dll programs you download and install exist. There's a special folder for UWP apps, assuming that's what it is.

    Store apps are continuously updated- and MS makes changes. You say the one on that PC can't be found in the Store.

    Well, example- nor can Groove now. Withdrawn/replaced.
    I did find the program, but it only allows for uninstall.
    Do you think the game has been withdrawn like Groove?
    Attached Thumbnails Attached Thumbnails I lost my paid for game after update-game.jpg  
      My Computer


  8. Posts : 43,025
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    I can only guess from what's in this thread- if you can't find it in the Store, things have moved on... MS continues to make app changes- the default apps are frequently updated.

    Only research might tell you more..

    I don't know of a method to transfer Store apps from one PC to another. The question has been asked (try a search).
      My Computers


  9. Posts : 2,735
    Windows 10
       #9

    You will have to do your own research, those are decades old.
    PCGamingWiki PCGW - an encyclopedia of PC game fixes

    That is useful, but most of the information is about later UWP variations, That is from Windows 8 and onwards.

    Your image shows, they are from the 1990s around the Windows 3.1 to Windows XP/7 era. Thus not UWP game applications.

    You really need to move on as it will require a lot of work.

    Solitaire - Casual Collection, that is in the MS Store.
      My Computer


  10. Posts : 192
    Windows 10
    Thread Starter
       #10

    dalchina said:
    I can only guess from what's in this thread- if you can't find it in the Store, things have moved on... MS continues to make app changes- the default apps are frequently updated.

    Only research might tell you more..

    I don't know of a method to transfer Store apps from one PC to another. The question has been asked (try a search).
    Thank you for all the replies, I really do appreciate it.
    I guess my wife will have to accept the fact that this game set has been eliminated from the Microsoft Store.

    - - - Updated - - -

    Helmut said:
    You will have to do your own research, those are decades old.
    PCGamingWiki PCGW - an encyclopedia of PC game fixes

    That is useful, but most of the information is about later UWP variations, That is from Windows 8 and onwards.

    Your image shows, they are from the 1990s around the Windows 3.1 to Windows XP/7 era. Thus not UWP game applications.

    You really need to move on as it will require a lot of work.

    Solitaire - Casual Collection, that is in the MS Store.
    Thank you for the reply.
    While it is not the same game set as the one in my screen shot, I guess my wife will just have to change to the new set of games.
      My Computer


 

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