About 10 days ago Microsoft Solitair and Casual games stopped loading on my PC. The app is loaded through my Xbox application on my PC. The game attempts to open and the 6 rotating playing cards rotate on the opening screen but the game then never opens. I have tried every suggested option that Google and Xbox put forward but to no avail. I have spoken to the Microsoft help line but they were unable to resolve the issue for me and suggested it is a known problem which they are looking into. That was over a week ago and no response has been received and the app is still not working. I am a premium user of this game and feel very frustrated that I cannot play a game I have paid for. Hope you can help. Thanks.