Computer freezes no blue screen.

Windows 10 version 21H2 OS build 19044.2251

Hello,

My computer will freeze while playing a game, I will have to hard reset to get it back and there are no blue screens. All temps are good, nothing above 75c. I have tried reinstalling windows, I have all driver updates from the motherboards website including latest BIOS.

I ran the tenforum v2 log collector and will upload the file to one drive link below.
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

I will also attach a pic of my event viewer the crash was at 12:51 PM.

If anyone could please help me diagnose the issue that would be greatly appreciated,
Thank you.

Here's why Kernel Power Error 41 happens and how to fix it.

Megahertz said:

Let's do the basic.
Open a CMD window as administrator and type:
chkdsk c: /f
It will say your disk is in use and ask if you want to schedule to next start = yes
Restart
Pay attention on the results, specially bad blocks, bad clusters, bad sectors etc

Back to Windows, open a CMD window as administrator and type:
sfc /scannow

If it finds any corrupted files, fixing or not, reboot and run again

Then run
Dism /Online /Cleanup-Image /ScanHealth
and
Dism /Online /Cleanup-Image /RestoreHealth

Ran check disk and it just scanned no repairs.
sfc no integrity violations.
dism both were successful. no corruption.

Neil Tropp said:

Windows 10 version 21H2 OS build 19044.2251

Hello,

My computer will freeze while playing a game, I will have to hard reset to get it back and there are no blue screens. All temps are good, nothing above 75c. I have tried reinstalling windows, I have all driver updates from the motherboards website including latest BIOS.

I ran the tenforum v2 log collector and will upload the file to one drive link below.
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

I will also attach a pic of my event viewer the crash was at 12:51 PM.

If anyone could please help me diagnose the issue that would be greatly appreciated,
Thank you.

what size of power supply? age? brand?

At the next freeze,reset the Graphics driver ---WIN+CTRL+SHIFT+B ---
If that works,then use Display Driver Uninstaller [DDU] to remove the driver then install a new one from the maker's site only.

joeandmarg0 said:

At the next freeze,reset the Graphics driver ---WIN+CTRL+SHIFT+B ---
If that works,then use Display Driver Uninstaller [DDU] to remove the driver then install a new one from the maker's site only.

I have done that in the past and the computer will crash and say hardware error in reliability monitor. (see pics)

- - - Updated - - -

tomdsr said:

what size of power supply? age? brand?

I had a corsair RM760 in there which is just over a year old and I thought it might be my psu so I put my old one in a corsair cx650 which I know is good and I still have the issue.

Neil Tropp said:

I have done that in the past and the computer will crash and say hardware error in reliability monitor. (see pics)

- - - Updated - - -


I had a corsair RM760 in there which is just over a year old and I thought it might be my psu so I put my old one in a corsair cx650 which I know is good and I still have the issue.

you replaced a 750w supply and tested with a 650w. Thats backwards as this could be a power issue and well, 650 is less than 750.

tomdsr said:

you replaced a 750w supply and tested with a 650w. Thats backwards as this could be a power issue and well, 650 is less than 750.

650w is more then enough for my system, I am aware that is less. The point was to rule out the psu with one I knew was good.

intel i5 10600k TDP -125 watts
AMD rx6600 TDP - 132 watts AMD recommends minimum 450 watt psu

that is 257 watts total which leaves 393 watts for the motherboard, ram and ssd which is overkill.
It is not the psu.