Computer crashes when gaming

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  1. Posts : 28
    Windows 10 Home
       #1

    Computer crashes when gaming


    I recently switched some hardware in my PC (Motherboard and processor) and since then, whenever I play a demanding game the computer crashes- the screen goes black and the fans die down, HOWEVER, the computer is still on and short of removing the plug the computer wont turn off.

    Event viewer shows the 3 Warnings. Two simultaneously, and one a few seconds later, all dealing with distributed COM error 10016.

    The first:
    The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
    Windows.SecurityCenter.SecurityAppBroker
    and APPID
    Unavailable
    to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


    The second:
    The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
    Windows.SecurityCenter.WscBrokerManager
    and APPID
    Unavailable
    to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


    The third:
    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
    and APPID
    {15C20B67-12E7-4BB6-92BB-7AFF07997402}
    to the user DESKTOP-AG7BH3D\Yehonatan SID (S-1-5-21-3395407268-3618666329-165447070-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


    I tried stress testing but no luck, also, I can't find any of the APPIDs in component service.

    Thank you
      My Computer


  2. Posts : 16,068
    Windows 11 Pro X64
       #2

    Are you monitoring temps?
      My Computers


  3. Posts : 2,286
    Windows 10
       #3

    Those Events are not relevent or significant. It is difficult using the Event Viewer to analyse a problem.

    I would check your temperatures when running something demanding. Not a stress test as such, something more realistic.
    Remove any overclocks on CPU, Graphics Card and RAM modules, check again.
      My Computer


  4. Posts : 28
    Windows 10 Home
    Thread Starter
       #4

    Temperature never rises over 70, unless there is some problem with the monitor itself
    I also don't overclock and I think my cooling should be enough (All fans working) is this a common symptom of overheating?
      My Computer


  5. Posts : 132
    Windows 10 Pro x64 bit
       #5

    what temps are you monitoring exactly? you should fill out your specs so we can see what we're working with when it comes to helping diagnose this problem.

    it sounds like your CPU is overheating and it's shutting down the PC but I could be wrong.
      My Computer


  6. Posts : 2,286
    Windows 10
       #6

    " whenever I play a demanding game the computer crashes- the screen goes black and the fans die down, HOWEVER, the computer is still on and short of removing the plug the computer wont turn off."

    Often that is a sign of overheating somewhere, but it could also be a PSU not supplying sufficient power at peak demand.
    Either or both could cause the shutting down.

    Need more details on that temperature check.
    e.g. This is an example, the Heaven benchmark on my Laptop. CPUID is used to monitor as it works well on the particular Laptop hardware.
    Attachment 286369
      My Computer


  7. Posts : 28
    Windows 10 Home
    Thread Starter
       #7

    Computer crashes when gaming-temp.png
    I used radeons built-in software to monitor temps as well as speedfan 4.52.

    My specs are the following:
    CPU: Ryzen 5 2600
    GPU: RX 580
    Ram: 16 GB
    PSU: Zumax pro 550W
      My Computer


  8. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #8

    The screenshot you posted is not sufficient to determine if temps are good.

    For example, obviously there is no CPU temperature, and GPU fans according to image are not working at all, which may cause GPU to peek 100C+ and force restart to prevent physical damage.
      My Computer


  9. Posts : 28
    Windows 10 Home
    Thread Starter
       #9

    Computer crashes when gaming-temp.png
    This is a screenshot while playing.
      My Computer


  10. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #10

    I still can't see CPU temps.

    Please download HWMonitor, install, run as Admin:
    HWMONITOR | Softwares | CPUID

    play game not too long to prevent shutdown,
    minimize game, take screenshots of all hardware and post them.
      My Computer


 

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