System crash when playing some online games.


  1. Posts : 4
    Windows 10 home 64bit
       #1

    System crash when playing some online games.


    Hello! Since a while ago, I started experiencing some system freezes when playing certain games. (FFXIV, ARK, ATLAS)
    I wiped my system and the problem stopped, but a few days ago it started again : /
    I opened the reliability history and found out it is caused by the WMI Provider Host crashing, but Im not a tech person so I don't know how to procceed...
    Here's the error log I got from the reliability history... I hope it helps some?

    Source
    WMI Provider Host

    Summary
    Stopped working

    Date
    ‎25/‎12/‎2018 11:14 a. m.

    Status
    Report sent

    Description
    Faulting Application Path: C:\Windows\System32\wbem\WmiPrvSE.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: wmiprvse.exe
    Application Version: 10.0.17134.1
    Application Timestamp: 53519375
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 10.0.17134.441
    Fault Module Timestamp: 428de48c
    Exception Code: e06d7363
    Exception Offset: 000000000003a388
    OS Version: 10.0.17134.2.0.0.768.100
    Locale ID: 11274
    Additional Information 1: 3fd8
    Additional Information 2: 3fd8603181e5645d95743a7ce89d6a8a
    Additional Information 3: 3afc
    Additional Information 4: 3afc62e8e5459a8b9dac5d7ad42ef544

    Extra information about the problem
    Bucket ID: 324303239e8be4083e97c1e8c9c62b64 (2204443748182928228)

    If anything else is needed please do tell me. Thank you.
      My Computer


  2. Posts : 14,007
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #2

    I just checked the file you show and mine shows Product version 10.0.17763.1. This Notebook has Windows 10 Version 1809 Build 17763.195 [Ctrl + R, winver] and I'm not a gamer but do watch .wbem videos online and sometimes save them for later play. Maybe the latest build update will help?
      My Computers


  3. Posts : 4
    Windows 10 home 64bit
    Thread Starter
       #3

    Thank you for your reply.
    I checked and it says Im using the latest version.
      My Computer


  4. Posts : 4
    Windows 10 home 64bit
    Thread Starter
       #4

    As I wrote that, Windows gave me a pop up saying I needed to update the system ... Now I seem to have the latest version. I will try to play with this build and see if I keep crashing :)
      My Computer


 

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