Cannot access any Microsoft site + Windows store is broken

So I decided to give Sea of thieves a go and try to download it, went on windows store and purchased 3 months of Xbox game pass, then when i went to download the game after i hit install nothing happened. Tried over and over again for about an hour with no luck.
So then I google the issue and most results linked to microsoft forums, none of which i could access, my pc just downright wont load anything Microsoft. I thought it was chrome but even Microsoft Edge wont do it.

I was told to check if the hosts file located in Windows/Sytstem32/Drivers/etc was different from default and with thorough checking there seems to be nothing wrong with the hosts file.

Was also told to disable anti virus and firewalls but they were already disabled.

Its been around 3 hours of searching results and trying different things, still cannot access any kind of Microsoft website or install anything on the windows store.

I really don't want to factory reset my PC and redownload 1.7TB worth of games so any help would be very much appreciated.

(Not tooooo PC savvy on the technical side so layman's terms are also appreciated)

Welcome to the forum. open a cmd prompt then type

tracert microsoft.com

then do
tracert and put in address of a ms site you cant reach

post results also goto http://downdetector.co.uk/ and put in sites you cant reach see if there is a problem I am getting timeout from anything going via main telly house in london to usa

This was what happened after tracert microsoft.com
There is no problems with Microsoft according to down detector
But it is also the windows store which will not download anything for me, anything microsoft related seems to be broken on my PC, tried on my brothers PC with no issues.



Microsoft Windows [Version 10.0.17134.112]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert microsoft.com

Tracing route to microsoft.com [191.239.213.197]
over a maximum of 30 hops:

1 5 ms 3 ms 3 ms router.asus.com [192.168.1.1]
2 4 ms 4 ms 4 ms ERI-Lo2.network.sure.com [212.30.0.97]
3 5 ms 4 ms 4 ms JFOR01-Xe0-1-1-1.4.network.sure.com [212.30.5.36]
4 22 ms 22 ms 22 ms 10.197.2.32
5 22 ms 22 ms 22 ms 10.197.2.10
6 22 ms 21 ms 21 ms igblmdistc7504.uk.msft.net [195.66.224.140]
7 34 ms 32 ms 33 ms be-62-0.ibr01.lts.ntwk.msn.net [104.44.9.150]
8 31 ms 31 ms 32 ms be-6-0.ibr01.dub08.ntwk.msn.net [104.44.7.141]
9 32 ms 32 ms 31 ms ae100-0.icr01.dub08.ntwk.msn.net [104.44.11.70]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\WINDOWS\system32>

What dns are you and brother using?

192.168.1.1

Set dns to 1.1.1.1 & 1.0.0.1

Did that but nothing changed, further research told me to run wsreset.exe as admin, i do that but it just stays on the cmd prompt black box doing nothing when it's suppose to close after a few seconds and reset the store.

Is there a proxy set in the webrowser often av uses it to scan but it's active even when disabled. I would remove av and third party firewall

Removed anything like that, and the MS sites wont work on any browser at all.