Windows 10: Game Controller Settings Window (Windows Common Shell DLL) freezes

  1. Posts : 1
    Windows 10 Pro 64-bit
       07 Jun 2018 #1

    Game Controller Settings Window (Windows Common Shell DLL) freezes

    As the title says, I've had this issue since around 1st the June now when a Windows update came out.

    What happens is that seemingly regardless if I have controllers plugged in or not, and if it's plugged in, it doesn't matter what kind of controller I plug in, the Game Controller Settings (Windows Common Shell DLL, shell32.dll) window keeps freezing all the time. It'll unfreeze for a little moment before freezing once more.

    This wouldn't be too big of an issue - if it wouldn't also impact Steam and games, making it take few minutes for first Steam to recognize the controller - and then a minute or more for Steam to actually assign the controller to work in-game.

    I've gone to Microsoft Support about this all the time now. They've made me do:
    - System Restore
    - Rolling Back to older version
    - In-Place Upgrade
    - Rolling Back again to older version
    - PC Reset
    - and Windows Clean Re-Installation

    And each time the problem persists.

    I've added the crash report and the msinfo32.txt into the attachment for people to check. Let me know what else I can offer to give more info about.

    Thanks in advance.
    Game Controller Settings Window (Windows Common Shell DLL) freezes Attached Files
      My ComputerSystem Spec


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