Windows 10: mouse disappears when trying to play any game

  1.    21 May 2018 #1

    mouse disappears when trying to play any game


    lve recently updated to Win10, so far my experience has been pretty good up till today. several games one issue.. windowed or otherwise all games lack one important feature.. my mouse disappears, yes its there somewhere but the problem is guessing where it is because it goes invisible every time l mouse over a game screen or just disappears completely in full screen.

    l only know its there when l happen to scroll over something. is there a way to fix this issue because everything lve located online is telling me to change options that dont seem to exist.
      My ComputerSystem Spec

  2.    22 May 2018 #2

    somehow lve managed to resolve this issue, but ran into freezes where the sound is still playing in the background, lve been told to upgrade my graphics driver to the revision 18.4.1 which resolves this issue, however Radeon isnt offering me this upgrade on the driver update options of their autodetect program, my current revision l believe is 18.2.1.

    now normally l wouldnt have any issues locating my driver but all my card lists is that its integrated R5 graphics but seeing as there are a few different R5 based setups l am unsure which one to even download.

    the best thing l can do is give you the following information, my laptop is a Lenovo V110 (80TD000DUK) the 8GB ram 1TB HD model and my current graphics driver is listed as 23.20.15017.3010 (released 31/01/2018) what they are requesting l install is 24.20.11001.5003 (released 4/30/2018)
      My ComputerSystem Spec

  3.    23 May 2018 #3

    Have you tried downloading from here Download Drivers
    and choose driver manually from "Notebook graphic" section ?
      My ComputersSystem Spec

  4.    23 May 2018 #4

    indeed l have, but there was 5 different R5 options to choose from, which leaves me the question of: what R5 model is my card? because all my system says is R5 series, and so does any page lve found mentioning spec.
      My ComputerSystem Spec

  5.    24 May 2018 #5

    If you choose "Not sure" It will bring you to this page: How to identify the model of an AMD graphics card

    Click image for larger version. 

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    And by checking that one on Google should give you exact model.
      My ComputersSystem Spec

  6.    24 May 2018 #6

    l did try that method but it tends to just lead me to Lenovo website which has drivers from nov 2017, Radeon utilities only give me drivers from Jan 2018 but there are newer ones which fix my issues. only problem is the only information lve been able to locate is my laptop had R5 Series Graphics.. thats all it says, that leads to the issue that there are three different R5's in the downloads section of AMD and l have no clue which one l require.
      My ComputerSystem Spec

  7.    24 May 2018 #7

    Is this one you have: Lenovo V110 80TD000DUK 15.6 Laptop UK - Buy Laptops UK ?
    f it is, it has APU processor with GPU included AMD A9-9410 2.9GHz and you can search for driver like this.

    Click image for larger version. 

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      My ComputersSystem Spec

  8.    24 May 2018 #8

    appreciated, didnt think about looking for it that way, managed to get a better driver than recommended.
      My ComputerSystem Spec


 

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