Windows 10: PC crashes randomly when playing games.

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  1.    10 Mar 2018 #1

    PC crashes randomly when playing games.


    I've had this problem now for about a month. Somedays it wont happen at all, others it will happen 4-5 times.

    When playing a game my pc will crash/freeze at random. I'm completely locked out. Mouse wont move, can't use keyboard. Computer is completely frozen and unresponsive, so i have to force reboot holding the power button.

    I've been googling like crazy to get to the bottom of whats going on, changing various settings and what not. I've also been trying to get windows to create a crash dump file that might indicate or point me in the right direction of the cause, but for some reason it just doesn't. The event viewer is coming up as:
    "Event ID: 41"
    "Source: Kernel-Power"
    "Details: Session "" failed to start with the following error: 0xC0000022!"

    I suspect that might be coming from the force reboot, but i went out and bought a new PSU just incase there may have been an issue with surges that may be harming the rest of the hardware. However just today it happened again so now im pretty much at my wits end and could use some help/insight from more knowledgeable people.

    If anyone could help it would be appreciated.

    Thank you
      My ComputerSystem Spec

  2.    10 Mar 2018 #2

    Here's a pretty smart and informative article on the many possible causes for this error from NeoSmart.net (the makers of the EasyBCD boot and BCD repair utility): https://neosmart.net/wiki/0xc0000022/. Probably worth exploring this resource in some detail.
    HTH,
    --Ed--
      My ComputersSystem Spec

  3.    10 Mar 2018 #3

    Edtittel, thank you for your response.

    I've read through the article you posted, i'm not sure how to go about identifying the dll resposible although i did download the tool that was provided and to be honest not sure that's the problem as i have done a completely fresh install of windows trying to fix the issue. I've done the sfc /scannow in the command prompt multiple times and no errors have been found. I've run a memory diagnostic and no errors were found there either.
      My ComputerSystem Spec

  4. Dude's Avatar
    Posts : 12,209
    Windows 10 Pro X64
       10 Mar 2018 #4

    How are your temps? Are you Overclocking?
      My ComputerSystem Spec

  5. Faith's Avatar
    Posts : 528
    Windows 10 Home October 2018 Update 64-bit
       10 Mar 2018 #5

    The kernel-power error is related to the forced shutdown, but code 0xc0000022 is usually caused by missing/corrupted dynamic-link libraries or inaccessible data. Are you sure that this code matches the PC freezing mid-game? Where are your games loaded onto anyway? And what device & controller type are you using?
      My ComputerSystem Spec

  6.    10 Mar 2018 #6

    No overclocking and temps are fine.
      My ComputerSystem Spec

  7.    10 Mar 2018 #7

    Games are loaded onto my C drive which a is an SSD samsung 850 EVO 500gb.

    Computer specs:

    Motherboard: ASUS P8Z77-V LK
    CPU: Intel Core i5-2500
    RAM: 2x4gig Corsair
    GPU: NVIDIA GeForce GTX 970

    I've checked all drivers are up to date
      My ComputerSystem Spec

  8. Faith's Avatar
    Posts : 528
    Windows 10 Home October 2018 Update 64-bit
       10 Mar 2018 #8

    Is this the SATA or M.2 design? If you have a secondary SSD/HDD then you should try to install a game there and see if it still crashes, to rule out the possibilities. Porbably important too to know if this just happened randomly or was this issue there when you first got the PC?
      My ComputerSystem Spec

  9.    10 Mar 2018 #9

    Dunno what design it is, i'm assuming SATA? This just started happening recently. I built the PC myself a few years back. Apart from the PSU, which i installed yesterday, the GPU is the latest upgrade which is now about 2 years old and has been running perfectly.

    Too be honest i think the "Details: Session "" failed to start with the following error: 0xC0000022!" is related to a different event which isnt related. I may have misread. It's not causing the crashes as it accures after i reboot.
      My ComputerSystem Spec

  10.    10 Mar 2018 #10

    Sorry, the SSD is the latest upgrade which is about a year old.
      My ComputerSystem Spec


 
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